Allegheny North Veterinary Hospital

Thank you for sharing your experience, Sarah - we're glad to have been able to be there for you when you needed us!

Hello Michon. In January, we attempted to reach you by phone after you were checked in for a tech appointment but left before being seen. We left two voicemails since then requesting that you call us so that we could better explain the need for your pets to have their booster vaccines, but we have been unable to connect. One of the most important criteria for the delivery of veterinary medical care from veterinarians and staff members at this facility is a polite, effective, comfortable, and open avenue for communication. Additionally, shared confidence between client and doctor is an essential component of an effective veterinarian-client-patient relationship. We are more than willing to provide the veterinarian of your choice with copies of all pertinent medical records at no charge to you. A consent form to release medical record information will be sent to you by email and US Mail. Please complete it and return it to our office. Should your successor veterinarian need information beyond that provided by the medical record, our staff members will furnish your new doctor or veterinary practice with additional information by phone.

Hi Bob. Thank you for your kind words and five-star review!