Pittsburgh, PA Mortgage Lender

We had a detailed conversation, concise and to the point. Terence answered my questions and gave me hope that my real estate goals can and will come to fruition. I have a ... more

I cant say enough about how easy Katie and Anna made the home buying process for me. Very quick response times and answered all my questions throughly. They made me feel ... more

Mr. Martin was recommended to me by a friend, and was absolutely fantastic to work with! I am a first time home buyer, and I was not familiar with the whole process, and ... more

After being referred to Kelly through my real estate agent ..I was filled with mixed emotions not knowing what to expect being a first time home buyer .. however she made ... more

Jeff Mountain & the team at Guaranteed Rate are the best in the business. Knowledgeable and efficient. They have my highest recommendation. RW

Jeff Mountain & the team at Guaranteed Rate are the best in the business. Knowledgeable and efficient. They have my highest recommendation. RW

Jeff Mountain & the team at Guaranteed Rate are the best in the business. Knowledgeable and efficient. They have my highest recommendation. RW

Very friendly workers here! I have been numerous times and they are always ready and able to help.

Anticipate long drive thru lines and a wait on average of 45 minutes.

Never polite

Kevin and his team did an excellent job providing financing options. We bought property that was unique and required extra leg work to provide solutions. He guided and a ... more

Great people, they'll take care of you if you're in need of a change of location. Dave Fiedler, thank you, sir.

Jerry is a go to LOCAL lender in Pittsburgh! Extensive knowledge re: mortgage lending. Does a fantastic job educating his clients, and offers superior service, start to f ... more

John is personable and has an incredible way of explaining things. Buying a home is a scary process and he was always readily available to walk me through exactly what I ... more

Jeff was fantastic to work with! He kept us updated through every step. He worked wonderfully with both of the agents to help make our closing as smooth as possible- even ... more

Now permanently closed as of today. The ATM is still open. Now we gotta go down to the Waterfront or Shadyside I guess for a drive-thru.

I've dealt with Greg in regards to my son acquiring a mortgage loan. He absolutely was top-notch and was great to work with while getting through the process. knowledgea ... more

Justin has helped me with multiple mortgages for my rental business and also with lines of credit for my personal property. He makes the process easy and gets things done ... more

Preapproval process was so easy and quick! She answered all my questions and everything went smoothly. Cannot wait until we can go through with the purchase! Won’t go e ... more

I am sadly disappointed with the lack of respect for their customer's time. I have been a customer for more than 20 years. I went into the bank to open another account wi ... more

Good luck if need a wire. They will ask you a million questions if it's not even 1k. The questions include insulting your intelligence, making you feel like you are doing ... more

The pnc customer service line and the listed services for the 225 fifth Ave branch (not this one) include 'instantly receive a lost debit card'. When I walk into the bran ... more

They're not custom service oriented at all. $500 of mine was placed into a PNC account that isn't mine. The assistant branch manager refused to help me, and was pushy to ... more

The branch manager should be absolutely ashamed of themselves for leaving a new hire alone to deal with phone calls, customers, and forcing her to be on a conference call ... more

Great branch for quick service. Tellers are respectful.

Positive energy, very helpful and informative. Personable and treat you like a person and not just an account holder

Our experience with Lori Altrudo was fantastic. She made sure my son had all the information needed as a first time homebuyer, and made everything smooth and easy to unde ... more

eFunder got the deal closed and answered all my questions to make sure I was comfortable with the process!

People are friendly... But 1 HUGE fault here.. Is that they have 2 greeters.. 2.... While they have a line to the door.. They think a greeter is more important than the a ... more

fast service!!!

Francesca was great, made first time home buying very easy. She is even better in the first few months after buying, lots of things come up and she was always quick to re ... more

Intentionally unhelpful. I have had a great experience at other branches though.

I was cashing a check today. I wanted $100 bills. I had to go to two different branches to fulfill the order. Very annoying.

Kinda tired of having tellers asking me why im exchanging 20's for 100's. Everytime I go to other banks to make change or exchange denominations, I don't get asked why im ... more

Vince and his team helped my buyers purchase a home in 2023. Their process was seamless. Vince is a plethora of mortgage knowledge to help your clients get to the closing ... more

I was trying to get an update on the remaining balance for my checking account that I closed few days ago and the customer service was simply bouncing my call from one re ... more

I opened an account online over three weeks ago. It took 7 days longer than they told me it would to get my card. Once I got my card, activated it and downloaded the app ... more

This companys amazing. Dave Bridge was so incredibly helpful and kind. He was available all the time to answer my queries. Thank you for all of the help! Definitely recom ... more

Steve was amazing!! As a first-time home buyer, I couldn't believe how smooth it went. He was beyond efficient, responds in a timely manner, and was there for me every si ... more