KeyBank

I called with a question about my account. Some Female Manager treated me with such disrespect, I've never been spoken to as if I was a child, like that before. She was astonishingly rude, upon asking for clarification on something I was confused about, they just repeated a pre-scripted response, 4 times. Ignoring my confusion and concerns. I'll be transferring my account to another bank, Today.
Apr 1st, 2022

till 6 pm on Thursday's. I talked to the manager that day and found him to be very knowledgeable and helpful. I am very glad to have found this branch. Thank you.
Feb 3rd, 2020

Im not a big fan. I still need to write down everything and track every purchase due to their systems being slow. My account is never accurate over the weekend. Ive had direct deposit hit and their not able to put the money into my account till noon because their system is down. Ive been punished by them for overdraft. They in return held my paycheck for 5 days. Leaving me unable living to do anything such as put gas in my car. I wouldnt recommend opening account with them.
Dec 11th, 2019

Great bank and very nice people to deal with!
Sep 16th, 2019

There's only one person to help you with issues that go beyond regular deposits and withdrawals. I waited an hour for this one person to help this other customer out. I don't know why it would take that long, but there didn't seem to be any urgency to get to me, so I left after an hour of waiting. I called later to get my card off of hold, and the one person there said he would relay that info to the teller, because only they can take it off. It's Friday and the hold was never taken off. Now I can't use my card or account until I can contact them again on Monday. This is the worst experience I have ever had with a bank. Do yourself a favor and bank with someone else, or use a banking app since they don't charge you any fees.
Dec 24th, 2018