Hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed

Chamber Rating

4.8 - (963 reviews)
873
38
12
7
33
Read Our 963 Reviews

Chamber Rating

4.8 - (963 reviews)
873
38
12
7
33
  • Shani Zaritsky

    Amazing service, lovely doctors! My cat, snowball just chilled in Dr. Nicholes lap so comfortably and even purred! They made him feel calm and treated him with kindness and patience. Thank you so much!
    Apr 3rd, 2024

  • Amber Goltz

    Great job grooming my two pups, I feel very comfortable leaving them there. The staff is professional and makes sure that the animals are comfortable, safe and happy!
    Apr 3rd, 2024

  • Nolan Whitfield

    Everyone was very nice and thorough, will be returning
    Apr 2nd, 2024

  • Samantha Scherff


    Apr 2nd, 2024

  • M T

    I visited Heart + Paw on two occasions. The first time, my cat lost a tooth unexpectedly and they were able to fit me in for an appointment on the same day. Wow! The staff and the doctor were wonderful. Seemingly kind and caring, they offered me an estimate for cleaning my cat's teeth. They estimated between $860 and $1070. After some research, I decided to use Heart + Paw for the cleaning as the estimates were reasonable in comparison to other vet charges in Philadelphia. I paid a $200 deposit and we were ready to rock and roll. I had no reservations. The surgeon met us in the lobby to go over the process. She indicated that they could potentially have to remove teeth during the surgical process and that there would be a charge if that happened. I was NOT prepared for her call and the charges. She suggested that the charge was nominal enough not to be specified. She called during surgery and said that she suggested removing 3 teeth. I agreed that she could proceed- then she said my new bill would be over $2100. I went from a low estimate of $860 to a bill of $2150. I was stunned, completely taken off guard. I had been unable to work much due to problematic vision issues, my income had been tiny. I was not prepared mentally or financially for my bill to double. After surgery, the vet called to say that the procedure was a success. Of course I was grateful, but when she asked me if I had any questions, I asked her why the bill grew exponentially without warning me of the very high cost of removing teeth. Yes, I should have asked specifically about the charges I might expect, but she indicated nothing during our conference prior to surgery. Weirdly, all other charges were discussed in detail prior to surgery. She just conveniently left those potential tooth removal charges out. She did NOT like the fact that I asked her about this. I was not rude or aggressive, I simply asked why this was presented in such a manner and explained why this was a financial blow at the wrong time. She got defensive and rude immediately, though she knew she had no ammunition in which to attack me or defend herself. She simply said, in the most condescending tone possible, that I could have declined. And I responded, mirroring her tone exactly, that yes, indeed I could have declined. After that conversation, I never heard from her or the staff again save for an emailed summary visit. No follow up whatsoever, no call, no email, no texts regarding my cat's health. None. They followed up incessantly after my first visit, probably just trying to get my business instead of actually having concern for my pet. Being upset with me for calling out your questionable business practices is one thing, but ignoring and showing no concern for my pet is unconscionable. It is so deeply unprofessional, incredibly rude and very disappointing. They care about the money, not your fur baby. Be warned.
    Apr 2nd, 2024

Read Our 963 Reviews

About
Heart + Paw

Heart + Paw Callowhill on N. Broad St. brings the best of everything you need for your pet into one space towards healthier, happier animals. Thoughtfully designed, digitally enabled and powered by the best and brightest, Heart + Paw is a destination for pets and their parents.Heart + Paw Callowhill offers the best in veterinary care including everything from tailored prevention plans to ultrasound check ins. Our environment is designed using leading research on low stress vet care for animals. Our location also has a dog spa where your pup can get a bath, trim or full style. Last but not least, our N. Broad St. location offers walk-in appointments, so you can take care of sick or wellness visits without booking an appointment ahead of time.

Contact Info

Products

  • Custom lifestyle retail mix
  • Veterinary diets
  • Pet pharmacy

Services

  • Surgeries
  • Spay and Neuter
  • Soft Tissue
  • Orthopedic
  • Diagnostic Services
  • Radiology and Ultrasound
  • Dental health
  • Microchipping
  • Health Certificates for Travel
  • Euthanasia
  • Pet Grooming
  • Pet Dental Care
  • Dog Grooming
  • Dog Nail Trimming
  • Dog Hair Cut
  • Cat haircuts
  • Cat grooming
  • Pet nail trim
  • Walk-ins

Languages

  • English

Specialities

  • Bringing the best of everything needed for your pet into one spa

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Heart + Paw?

A The phone number for Heart + Paw is: 267-388-1747.


Q Where is Heart + Paw located?

A Heart + Paw is located at 322 N Broad St, Philadelphia, Pennsylvania 19107


Q What is the internet address for Heart + Paw?

A The website (URL) for Heart + Paw is: https://heartandpaw.com/locations/callowhill?utm_source=gmb&utm_medium=organic&utm_campaign=local-seo&utm_content=322-n-broad-st


Q What days are Heart + Paw open?

A Heart + Paw is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed


Q How is Heart + Paw rated?

A Heart + Paw has a 4.8 Star Rating from 963 reviewers.

Hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed

Ratings and Reviews
Heart + Paw

Overall Rating

Overall Rating
( 963 Reviews )
873
38
12
7
33
Write a Review

Shani Zaritsky on Google

image Amazing service, lovely doctors! My cat, snowball just chilled in Dr. Nicholes lap so comfortably and even purred! They made him feel calm and treated him with kindness and patience. Thank you so much!


Amber Goltz on Google

image Great job grooming my two pups, I feel very comfortable leaving them there. The staff is professional and makes sure that the animals are comfortable, safe and happy!


Nolan Whitfield on Google

image Everyone was very nice and thorough, will be returning


Samantha Scherff on Google

image


M T on Google

image I visited Heart + Paw on two occasions. The first time, my cat lost a tooth unexpectedly and they were able to fit me in for an appointment on the same day. Wow! The staff and the doctor were wonderful. Seemingly kind and caring, they offered me an estimate for cleaning my cat's teeth. They estimated between $860 and $1070. After some research, I decided to use Heart + Paw for the cleaning as the estimates were reasonable in comparison to other vet charges in Philadelphia. I paid a $200 deposit and we were ready to rock and roll. I had no reservations.
The surgeon met us in the lobby to go over the process. She indicated that they could potentially have to remove teeth during the surgical process and that there would be a charge if that happened.
I was NOT prepared for her call and the charges. She suggested that the charge was nominal enough not to be specified. She called during surgery and said that she suggested removing 3 teeth. I agreed that she could proceed- then she said my new bill would be over $2100.
I went from a low estimate of $860 to a bill of $2150. I was stunned, completely taken off guard. I had been unable to work much due to problematic vision issues, my income had been tiny. I was not prepared mentally or financially for my bill to double.
After surgery, the vet called to say that the procedure was a success. Of course I was grateful, but when she asked me if I had any questions, I asked her why the bill grew exponentially without warning me of the very high cost of removing teeth. Yes, I should have asked specifically about the charges I might expect, but she indicated nothing during our conference prior to surgery. Weirdly, all other charges were discussed in detail prior to surgery. She just conveniently left those potential tooth removal charges out.
She did NOT like the fact that I asked her about this. I was not rude or aggressive, I simply asked why this was presented in such a manner and explained why this was a financial blow at the wrong time. She got defensive and rude immediately, though she knew she had no ammunition in which to attack me or defend herself. She simply said, in the most condescending tone possible, that I could have declined. And I responded, mirroring her tone exactly, that yes, indeed I could have declined.
After that conversation, I never heard from her or the staff again save for an emailed summary visit. No follow up whatsoever, no call, no email, no texts regarding my cat's health. None. They followed up incessantly after my first visit, probably just trying to get my business instead of actually having concern for my pet.
Being upset with me for calling out your questionable business practices is one thing, but ignoring and showing no concern for my pet is unconscionable. It is so deeply unprofessional, incredibly rude and very disappointing. They care about the money, not your fur baby. Be warned.


Load More Reviews

Overall Rating

Overall Rating
( 963 Reviews )
873
38
12
7
33

Write a Review

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