Avis Car Rental

The car seat was stuck I called roadside at 230-2:40 p they called back to assist me after 11:30p poor service .
Feb 18th, 2023

I chose Avis because they offered the best price for a one week rental (but it still cost more than PHX-PHL airfare). I dont think Ive ever gotten the vehicle a company references as being what Im likely to get and in this instance I was told to expect a Mazda CX5 (yeah) but got a Buick Encore (ooww). And its not Avis fault, but the PA Turnpike stopped using live people in their tollbooths so I dont know what Avis will charge me for the 5 miles I drove on the unintentionally drove on the turnpike (probably way more than if Id paid for the easy pass).
Feb 17th, 2023

Feb 17th, 2023

Pick-up bus at PHL D terminal was very slow. We saw most of the other rental car busses come twice before the Avis bus showed up. Certainly a 15 minute wait, if not significantly longer. (0930) Agent at pick up point was inaudible/incomprehensible due to wearing a mask. Recommend choosing the line for an agent without a mask. Car rental "agreement" was long, involved, confusing. Stripped away virtually all rights of the renter. Sign away all your rights, or no rental. Car was dirty on the outside, clean on the inside. Car return was fast and efficient. Bus back to terminal was prompt. (4 PM)
Feb 16th, 2023

After a Nasty Experience at the 1 Belmont Ave Avis The treatment I subsequently received at the AVIS Counter at Philadelphia International Airport was Outstanding!! Miss Eldaliz was Polite, Compassionate and Understanding!! She had Me in a Replacement Vehicle in under 10 minutes!! An absolute Godsend!! !So i would highly recommend this Rental Location in a Heartbeat!! 5 Blessed Stars!!
Feb 14th, 2023