Hours

Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
3.7 - (35 reviews)
21
2
2
0
10
Read Our 35 Reviews

Chamber Rating

Verified Member
3.7 - (35 reviews)
21
2
2
0
10
  • Babiker Biko


    Feb 27th, 2023

  • John C

    I can honestly say that this is the best citizens branch. The people working over there are super nice. They are very patient, friendly and professional. Love this place.
    Feb 10th, 2023

  • M


    Feb 3rd, 2023

  • Spicy Dolores

    The bank teller Mari is rude and has snarky attitude. When u go there to get change even if they have it they will tell you they dont but if its someone they know they will hand it to them right away. Just do your job dont act like people owe u something because they do not :)
    Dec 7th, 2022

  • Kim Bao

    I opened a checking here at this branch last month and a week ago I opened 10 saving accounts it triggers the security so my bank was frozen leads to closure, i went ro this branch and the Chinese banker seems like she doesnt know anything to answer my questions, I ask her when i can reopen an account again with your bank she shakes her head she doesnt know, I suggest her to call someone higher to get the answers she said no, literally she said know to all the things i bring up , it makes me thinking about she has no knowledge of anything or being lazy to do so, Im not going to this branch again and one more thing if youre Asian other banker agent will push you to the table of that Chinese lady to assist you, horrible experience, useless Chinese banker
    Jul 28th, 2022

Read Our 35 Reviews

About
Citizens

At Citizens Castor Avenue branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

Contact Info

Products

  • AUTOMOBILE LOANS
  • BONDS
  • BUSINESS ACCOUNTS
  • CERTIFICATES OF DEPOSIT
  • CHECKING ACCOUNTS
  • CREDIT CARDS
  • CREDIT LINE ACCOUNTS
  • DEBIT CARDS
  • EQUITY LOANS
  • FREE CHECKING
  • HOME LOANS

Services

  • ACCOUNT INQUIRIES
  • CARD REPLACEMENT
  • DIRECT DEPOSIT CHECKING
  • HOME BANKING
  • INVESTMENT SERVICES
  • ONLINE SERVICES
  • TRANSFER FUNDS

Questions & Answers

Q What is the phone number for Citizens?

A The phone number for Citizens is: (215) 289-9698.


Q Where is Citizens located?

A Citizens is located at 6537 Castor Ave, Philadelphia, Pennsylvania 19149


Q What is the internet address for Citizens?

A The website (URL) for Citizens is: https://locations.citizensbank.com/pa/philadelphia/6537-castor-ave.html


Q How big is Citizens?

A Citizens employs approximately 20+ people.


Q Is there a key contact at Citizens?

A You can contact Leslie Dominguez at (215) 289-9698.


Q What days are Citizens open?

A Citizens is open:
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM


Q How is Citizens rated?

A Citizens has a 3.7 Star Rating from 35 reviewers.

Key Contacts

image
Leslie Dominguez
Manager


Hours

Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM

Ratings and Reviews
Citizens

Overall Rating

Overall Rating
( 35 Reviews )
21
2
2
0
10
Write a Review

Babiker Biko on Google

image


John C on Google

image I can honestly say that this is the best citizens branch. The people working over there are super nice. They are very patient, friendly and professional. Love this place.


M on Google

image


Spicy Dolores on Google

image The bank teller Mari is rude and has snarky attitude. When u go there to get change even if they have it they will tell you they dont but if its someone they know they will hand it to them right away. Just do your job dont act like people owe u something because they do not :)


Kim Bao on Google

image I opened a checking here at this branch last month and a week ago I opened 10 saving accounts it triggers the security so my bank was frozen leads to closure, i went ro this branch and the Chinese banker seems like she doesnt know anything to answer my questions, I ask her when i can reopen an account again with your bank she shakes her head she doesnt know, I suggest her to call someone higher to get the answers she said no, literally she said know to all the things i bring up , it makes me thinking about she has no knowledge of anything or being lazy to do so, Im not going to this branch again and one more thing if youre Asian other banker agent will push you to the table of that Chinese lady to assist you, horrible experience, useless Chinese banker


Load More Reviews

Overall Rating

Overall Rating
( 35 Reviews )
21
2
2
0
10

Write a Review

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