Citizens
-
9353 Krewstown Rd
Philadelphia, Pennsylvania 19115 - (215) 676-4866
- Website
Hours
Chamber Rating
-
Joy Palackalody
May 11th, 2023 -
Muhammed Faisal
Very bad service and irrasponsible staffs very very very bad stupid's
Apr 25th, 2023 -
CookieD456
Terrible customer service, no support, offended easily, dismissive and rude.
Jan 15th, 2023 -
Greg Lurik
Lol the low reviews are so true, Susan that works there should change her name to Karen. Needs to get fired This lady is so condescending and rude, doesnt want to cash a check because she doesnt have the mental capacity to read one of the numbers. Go back to school if you have trouble reading thats on her. Made me wait almost half an hour just to get denied DONT GO HERE. Worst bank ever avoid.
Dec 26th, 2022 -
Mike Gibson
Terrible customer service. Always wondered what would happen if an ATM machine didn't have enough money? I found out the hard way. I went to the Citizens Bank ATM at 11 p.m. Wednesay night, hit "fast cash" for $60, the roller spit out no money and I got a receipt for $60 less in my account than I had a minute ago. Then the screen flashes "unable to dispense funds. Please contact your bank." Waited for the place to open and then went in with my documentation (receipt and printout of my account) and expected them to say, "Sorry, sir, here's your $60." Instead, they said "we're going to file a claim and you will find out by email what happened tomorrow." Huh? I know what happened. Citizens Bank took my money. Then the said "it's a process and you'll get your money in 10 days." Process? Ten days? I told them it was Citizens Bank's problem not. mine. Do not recommend using the ATM machine here or at any Citizens Bank and the customer servcie was ridiculous considering it was the bank's problem, not mine.
Jan 20th, 2023
About
Citizens
At Citizens Krewstown branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Questions & Answers
Q What is the phone number for Citizens?
A The phone number for Citizens is: (215) 676-4866.
Q Where is Citizens located?
A Citizens is located at 9353 Krewstown Rd, Philadelphia, Pennsylvania 19115
Q What is the internet address for Citizens?
A The website (URL) for Citizens is: https://locations.citizensbank.com/pa/philadelphia/9353-krewstown-rd.html
Q How big is Citizens?
A Citizens employs approximately 20+ people.
Q What days are Citizens open?
A Citizens is open:
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Q How is Citizens rated?
A Citizens has a 2.7 Star Rating from 23 reviewers.
Hours
Ratings and Reviews
Citizens
Overall Rating
Overall Rating
( 23 Reviews )Joy Palackalody on Google
Muhammed Faisal on Google
Very bad service and irrasponsible staffs very very very bad stupid's
CookieD456 on Google
Terrible customer service, no support, offended easily, dismissive and rude.
Greg Lurik on Google
Lol the low reviews are so true, Susan that works there should change her name to Karen. Needs to get fired This lady is so condescending and rude, doesnt want to cash a check because she doesnt have the mental capacity to read one of the numbers. Go back to school if you have trouble reading thats on her. Made me wait almost half an hour just to get denied DONT GO HERE. Worst bank ever avoid.
Mike Gibson on Google
Terrible customer service. Always wondered what would happen if an ATM machine didn't have enough money? I found out the hard way. I went to the Citizens Bank ATM at 11 p.m. Wednesay night, hit "fast cash" for $60, the roller spit out no money and I got a receipt for $60 less in my account than I had a minute ago. Then the screen flashes "unable to dispense funds. Please contact your bank." Waited for the place to open and then went in with my documentation (receipt and printout of my account) and expected them to say, "Sorry, sir, here's your $60." Instead, they said "we're going to file a claim and you will find out by email what happened tomorrow." Huh? I know what happened. Citizens Bank took my money. Then the said "it's a process and you'll get your money in 10 days." Process? Ten days? I told them it was Citizens Bank's problem not. mine. Do not recommend using the ATM machine here or at any Citizens Bank and the customer servcie was ridiculous considering it was the bank's problem, not mine.
Overall Rating
Overall Rating
( 23 Reviews )Write a Review
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