Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Chamber Rating

3.6 - (74 reviews)
45
2
0
5
22
Read Our 74 Reviews

Chamber Rating

3.6 - (74 reviews)
45
2
0
5
22
  • Aaron

    Domus is a wonderful place to meet people, from the layout, to the events and amenities. I met a few people who took the dance class and it was a nice ice breaker to meeting people and developing relationships with my neighbors and expanding my circle. The event organizer Odellya is amazing!
    Oct 17th, 2023

  • Lisa Mulligan

    Domus is great. It is safe, beautiful, and has great amenities. Highly recommended.
    Oct 14th, 2023

  • happistachio

    DO NOT LIVE HERE!!!! Domus absolutely provides the least convenience service to their residents and has the most annoying company policies ever!!! None of the company's policy is made to benefit residents or make your life easier. They will try everything they can to charge extra from you, and the maintenance never fix your things completely. Living here gives you the most inconvenient and annoying experiences. They only wants money from you and will not help you for anything!!!
    Aug 4th, 2023

  • Mia Chen

    I found myself giving this place just a one-star rating, as negative stars aren't even an option. There's a peculiar issue with the blades emitting a rather unpleasant odor whenever the temperature rises or the sun hits them, releasing what seems to be awful chemical toxins. It's become a constant concern for my physical health. The bathrooms, unfortunately, seem to be plagued with black mold in both the sink and toilet. On a somewhat related note, when residents move in, there's this odd occurrence of small bugs flying out of the sink unless it's sealed shut when not in use. Additionally, the rooms in the corners seem to be dealing with quite the cockroach problem. Now, the package system is a bit of a puzzle. Even if you're not particularly interested in the package service, they've come up with new rules that somehow lead to taking away all food deliveries, making you pay just to get your food delivered (a stark contrast to a year ago when all package deliveries were free for everyone). On top of that, there's this additional $35 charge per month just for receiving the bill from PECO and having it billed to your resident's account. Moving on to the move-out fine, it's raised some eyebrows. A 2b2b was charged a whopping $1500 for room damage, leaving us wondering what could have been damaged to warrant such a hefty fee. And, for perspective, our friends who moved out from a 1b1b were charged over $1000. These seemingly extravagant charges are a more recent development; no one who moved out before this fall has faced such inflated amounts. Just a friendly reminder, being students doesn't equate to being naive. Sure, the location holds up, but that shouldn't be a reason to compromise on service. Considering the price tags (over $3000 for 1b1b, over $4000 for 2b2b), the service simply doesn't match.
    Oct 22nd, 2023

  • Kelvin Ng

    EDIT: Response to the reply from the property manager: The elevator company was back the second time on around July 10. As a matter of fact, I sent email about this issue again on July 17, 18, 20, 21, 22, 24, 26 and 27. I got response for the emails before July 26 (although nothing was actually done). However, the last one that I sent on July 27 did not receive any response. The situation deteriorated even further at late Aug, and so I sent email on Aug 30, Sep 5, 7, 14, 20 respectively. So I don't understand why the property manager claimed that they did not receive any report after the second visit. Also, I can understand apartment will have noise, but definitely not the kind of consistent noise that can wake people from sleeping, especially not in an expensive ($4000 for 2b2b) and supposedly luxurious apartment. If I still need to bear with this kind of basic problems, why don't I choose those cheap $1500 apartments instead? ------- My bedroom is right next to the elevator. I can hear the elevator noise from inside my bedroom. It is very noisy, and sometimes it even makes some squeaky noise that can wake people up from sleeping. I also cannot concentrate on my work, or to relax, in such a noisy environment. The noise is so loud that even earbuds cannot block away the noise. I reported this problem to maintenance the day after I moved in, but problem is still not solved. It has always been 3 months. The noise can still be heard from the bedroom on the other side of the unit, which is 3 walls away from the elevator, although it is not as loud as the bedroom right next to the elevator. Do not choose any unit close to the elevator, including those that are not directly right next to it.
    Sep 22nd, 2023

Read Our 74 Reviews

About
Domus

Domus is located at 3411 Chestnut St in Philadelphia, Pennsylvania 19104. Domus can be contacted via phone at 215-948-9606 for pricing, hours and directions.

Contact Info

  •   215-948-9606
  •   (215) 387-1004

Questions & Answers

Q What is the phone number for Domus?

A The phone number for Domus is: 215-948-9606.


Q Where is Domus located?

A Domus is located at 3411 Chestnut St, Philadelphia, PA 19104


Q What is the internet address for Domus?

A The website (URL) for Domus is: https://www.udr.com/philadelphia-apartments/university-city/domus


Q What days are Domus open?

A Domus is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM


Q How is Domus rated?

A Domus has a 3.6 Star Rating from 74 reviewers.

Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Domus

Overall Rating

Overall Rating
( 74 Reviews )
45
2
0
5
22
Write a Review

Aaron on Google

image Domus is a wonderful place to meet people, from the layout, to the events and amenities. I met a few people who took the dance class and it was a nice ice breaker to meeting people and developing relationships with my neighbors and expanding my circle. The event organizer Odellya is amazing!

Business Response on Google Oct 16th, 2023
Hello,Thank you for your review! We appreciate your positive feedback about Domus and are thrilled to hear that you had the opportunity to meet people and build relationships by participating in the dance class. Please let us know if there is anything we can do to further enhance your experience. Kind Regards,Callie, [email protected]

Lisa Mulligan on Google

image Domus is great. It is safe, beautiful, and has great amenities. Highly recommended.

Business Response on Google Nov 7th, 2023
Hi Lisa, Thank you for your positive review of Domus! We are delighted you are enjoying your home and we appreciate your recommendation.Please reach out if you need anything in the future. Kind regards, Anita. - [email protected].

happistachio on Google

image DO NOT LIVE HERE!!!! Domus absolutely provides the least convenience service to their residents and has the most annoying company policies ever!!! None of the company's policy is made to benefit residents or make your life easier. They will try everything they can to charge extra from you, and the maintenance never fix your things completely. Living here gives you the most inconvenient and annoying experiences. They only wants money from you and will not help you for anything!!!

Business Response on Google Aug 1st, 2023
Hello,We apologize for any inconvenience or dissatisfaction you experienced during your time as a resident. We appreciate your feedback and will take it into consideration to improve our services. Thank you for sharing your thoughts with us.Kind Regards,[email protected]

Mia Chen on Google

image I found myself giving this place just a one-star rating, as negative stars aren't even an option.
There's a peculiar issue with the blades emitting a rather unpleasant odor whenever the temperature rises or the sun hits them, releasing what seems to be awful chemical toxins. It's become a constant concern for my physical health. The bathrooms, unfortunately, seem to be plagued with black mold in both the sink and toilet. On a somewhat related note, when residents move in, there's this odd occurrence of small bugs flying out of the sink unless it's sealed shut when not in use. Additionally, the rooms in the corners seem to be dealing with quite the cockroach problem.
Now, the package system is a bit of a puzzle. Even if you're not particularly interested in the package service, they've come up with new rules that somehow lead to taking away all food deliveries, making you pay just to get your food delivered (a stark contrast to a year ago when all package deliveries were free for everyone). On top of that, there's this additional $35 charge per month just for receiving the bill from PECO and having it billed to your resident's account.
Moving on to the move-out fine, it's raised some eyebrows. A 2b2b was charged a whopping $1500 for room damage, leaving us wondering what could have been damaged to warrant such a hefty fee. And, for perspective, our friends who moved out from a 1b1b were charged over $1000. These seemingly extravagant charges are a more recent development; no one who moved out before this fall has faced such inflated amounts. Just a friendly reminder, being students doesn't equate to being naive.
Sure, the location holds up, but that shouldn't be a reason to compromise on service. Considering the price tags (over $3000 for 1b1b, over $4000 for 2b2b), the service simply doesn't match.

Business Response on Google Oct 11th, 2023
Hello,We genuinely regret to learn that you have faced frustrations during your time within our community. Your feedback is greatly appreciated, and we are committed to using your insights to enhance both our community and the services we provide. When it comes to any maintenance or pest concerns, we encourage residents to promptly submit a service request. This allows us to swiftly engage the appropriate vendor to address each concern, ensuring a timely resolution and your continued comfort within the community. If you ever have questions pertaining to our community policies or billing matters, we recommend reaching out to our onsite team. They are readily available to provide the necessary clarification and support for any inquiries you may have, ensuring your peace of mind. For any inquiries regarding charges you may have received upon move-out, please don't hesitate to contact our billing team directly at [email protected]. They are well-prepared to assist you and can provide the essential clarification you need regarding these charges.Kind Regards,Callie, [email protected]

Kelvin Ng on Google

image EDIT: Response to the reply from the property manager: The elevator company was back the second time on around July 10. As a matter of fact, I sent email about this issue again on July 17, 18, 20, 21, 22, 24, 26 and 27. I got response for the emails before July 26 (although nothing was actually done). However, the last one that I sent on July 27 did not receive any response. The situation deteriorated even further at late Aug, and so I sent email on Aug 30, Sep 5, 7, 14, 20 respectively. So I don't understand why the property manager claimed that they did not receive any report after the second visit.
Also, I can understand apartment will have noise, but definitely not the kind of consistent noise that can wake people from sleeping, especially not in an expensive ($4000 for 2b2b) and supposedly luxurious apartment. If I still need to bear with this kind of basic problems, why don't I choose those cheap $1500 apartments instead?
-------
My bedroom is right next to the elevator. I can hear the elevator noise from inside my bedroom. It is very noisy, and sometimes it even makes some squeaky noise that can wake people up from sleeping. I also cannot concentrate on my work, or to relax, in such a noisy environment. The noise is so loud that even earbuds cannot block away the noise.
I reported this problem to maintenance the day after I moved in, but problem is still not solved. It has always been 3 months.
The noise can still be heard from the bedroom on the other side of the unit, which is 3 walls away from the elevator, although it is not as loud as the bedroom right next to the elevator.
Do not choose any unit close to the elevator, including those that are not directly right next to it.

Business Response on Google Sep 17th, 2023
Kelvin,We are sorry to hear that you are experiencing noise concerns in your home. Units can have more or less noise depending on the location. Noise is sometimes something that cannot be completely eliminated when it comes to apartment living. According to our records, you reached out to the team at the end of June to report concerns with the elevator noise. A few days later, our elevator vendor came out and attempted to resolve the concerns. At the beginning of July, you reported these concerns again to our team. A few days later, our vendor came back out to restrict the noise from the elevator. Our team has not received any additional reports since the second visit. If you are still experiencing issues, please reach out to the onsite team so that we can address your concerns.Kind Regards,Madison

Load More Reviews

Overall Rating

Overall Rating
( 74 Reviews )
45
2
0
5
22

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Apartment Complex Near Me in Philadelphia, PA

Campus Apartments Philadelphia
4043 Walnut St
Philadelphia, PA 19104
215-382-1300
( 207 Reviews )
East Market
1100 Market St
Philadelphia, PA 19107
215-419-7685
( 96 Reviews )
Marshall st
2335 S Marshall St
Philadelphia, PA 19148
( 1 Reviews )
Chestnut Square Leasing Office
3200 Chestnut St
Philadelphia, PA 19104
215-243-3555
( 2 Reviews )
The Glen At Shawmont Station
300 Autumn River Run
Philadelphia, PA 19128
215-482-4889
( 76 Reviews )
Tenten Race Street
1010 Race St Apt 5e
Philadelphia, PA 19107
( 3 Reviews )
Westwood Apartments
4404 Walnut St
Philadelphia, PA 19104
( 13 Reviews )
Henry on the Park
7901 Henry Ave
Philadelphia, PA 19128
215-487-4400
( 290 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading