JOANN Fabric and Crafts

I am a papercrafter at heart. This store is not for papercrafters! They have a VERY SMALL papercraft section, most of which is Cricut. I am also am a beginning sewer. Their fabric selection is nice but not as big a selection as some of the other Joanns. It's a smaller store so they don't carry as much. That being said the sales people are friendly once they get to "know" you
Mar 8th, 2024

Very dsappointing selection of cotton prints compared to larger Joann's stores. But the staff was wonderful
Feb 21st, 2024

Good items but when you call to check on an order no one answers the phone. I waited twice for ten minutes and once for twenty minutes. No one even said Ill be with you or sorry to keep you waiting. Since they allowed the call to remain on hold I hung up. Not good customer service!
Feb 15th, 2024

Dec 18th, 2023

This is not specific to the local store, I'm sure they're lovely people, but this is a review of how terrible the corporate website is in general and order pickup. Nothing like multiple outstanding authorizations against my credit card right before Christmas with no actual sale having taken place. Oh, and customer service now goes 100% to voicemail telling you to email them and they'll get back to you when they feel like it. Talk about a Grinch of a company. Makes me really want to avoid them 100% in the future in favor of a more competent digital storefront. And we wonder why local stores are losing business to Amazon even when you go out of your way to support local businesses.
Dec 9th, 2023