Chamber of Commerce

      Pottery Barn Kids

      ( 63 Reviews )

      Pottery Barn Kids
      • 690 W Dekalb Pike Ste 1090
        Norristown, PA 19406
      •   610-491-8180
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      Hours

      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.3 - (63 reviews)
      27
      9
      3
      5
      19
      Read Our 63 Reviews

      Chamber Rating

      3.3 - (63 reviews)
      27
      9
      3
      5
      19
      › ‹
      • Maria Workman

        Very rude customer service today. I would have spent more than $300 on sheets and comforters today but because the $90 item I wanted to return was outside of the 30 day window, they sent me packing and I wont be returning.
        Mar 11th, 2024

      • Odessa Michael

        Friendly staff. Did their job :)
        Feb 2nd, 2024

      • Yelena Nasuti

        I ordered a recliner chair from Pottery Barn Kids in July (essentially a $1000+ order), and got told I wouldn't get my order until December. Come December, they deliver a chair with the wrong fabric on the back of the chair. Basically two very different types of fabric and it looks awful. Then they tell me I won't get the replacement all the way until April, even though this is their error. I spoke with customer service, there's no bringing the order date forward or compensating me for this. There's just no accountability with this company and it's very disappointing. Never shopping with this company again.
        Dec 31st, 2023

      • Gabriella Kelly

        THIS PLACE HAS THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. I ORDERED NO LESS THAN $5,000 WORTH OF FURNITURE & NEWBORN ESSENTIALS. I ASKED THEM IF I COULD BUY THE DRESSER "TOPPER" (For changing the baby) SINCE I ACCIDENTLY ORDERED THE DRESSER WITHOUT THE TOPPER- THEY SAID NO. I ASKED IF I CAN EXCHANGE THE BRAND NEW DRESSER FOR THE ONE WITH TOPPER- THEY SAID NOT WITHOUT PAYING FOR NEW SHIPPING & I WOULD NOT BE REFUNDED FOR SHIPPING FOR THE FIRST DRESSER ($600)!!!!! ARE YOU KIDDING ME? DO NOT SHOP HERE.
        Dec 8th, 2023

      • diner L.

        Don't get the white glove treatment !! It's a joke along with customer service ! Won't call you back and will constantly keep telling you your order didn't make the truckThen we finally set up delivery and oops didn't make the truck and never called us I was waiting like an asshole , then I called the manager of the store she couldn't believe it , wouldn't even take her call . Then they rescheduled , again that morning it said canceled again the manager flipped out and all of a sudden the order shows up missing pieces . Then they reordered them and once again order didn't make truck and canceld and had to re order . Delivery drivers spoke no English and never had me sign anything . Someone was supposed to call me back after final delivery and didn't .
        Jan 25th, 2023

      Read Our 63 Reviews

      About
      Pottery Barn Kids

      Pottery Barn Kids is located at 690 W Dekalb Pike Ste 1090 in Norristown, Pennsylvania 19406. Pottery Barn Kids can be contacted via phone at 610-491-8180 for pricing, hours and directions.

      Contact Info

      •   610-491-8180
      •   (610) 491-8180

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Pottery Barn Kids?

      A The phone number for Pottery Barn Kids is: 610-491-8180.

      Q Where is Pottery Barn Kids located?

      A Pottery Barn Kids is located at 690 W Dekalb Pike Ste 1090, Norristown, PA 19406

      Q What is the internet address for Pottery Barn Kids?

      A The website (URL) for Pottery Barn Kids is: https://www.potterybarnkids.com/stores/us-pa-king-of-prussia-court-at-king-of-prussia/

      Q What days are Pottery Barn Kids open?

      A Pottery Barn Kids is open:
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is Pottery Barn Kids rated?

      A Pottery Barn Kids has a 3.3 Star Rating from 63 reviewers.

      Hours

      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Nearby Pottery Barn Locations

      Ratings and Reviews
      Pottery Barn Kids

      Overall Rating

      Overall Rating
      ( 63 Reviews )
      27
      9
      3
      5
      19
      Write a Review

      Maria Workman on Google

      image Very rude customer service today. I would have spent more than $300 on sheets and comforters today but because the $90 item I wanted to return was outside of the 30 day window, they sent me packing and I wont be returning.

      Odessa Michael on Google

      image Friendly staff. Did their job :)

      Yelena Nasuti on Google

      image I ordered a recliner chair from Pottery Barn Kids in July (essentially a $1000+ order), and got told I wouldn't get my order until December. Come December, they deliver a chair with the wrong fabric on the back of the chair. Basically two very different types of fabric and it looks awful. Then they tell me I won't get the replacement all the way until April, even though this is their error. I spoke with customer service, there's no bringing the order date forward or compensating me for this. There's just no accountability with this company and it's very disappointing. Never shopping with this company again.

      Gabriella Kelly on Google

      image THIS PLACE HAS THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. I ORDERED NO LESS THAN $5,000 WORTH OF FURNITURE & NEWBORN ESSENTIALS. I ASKED THEM IF I COULD BUY THE DRESSER "TOPPER" (For changing the baby) SINCE I ACCIDENTLY ORDERED THE DRESSER WITHOUT THE TOPPER- THEY SAID NO. I ASKED IF I CAN EXCHANGE THE BRAND NEW DRESSER FOR THE ONE WITH TOPPER- THEY SAID NOT WITHOUT PAYING FOR NEW SHIPPING & I WOULD NOT BE REFUNDED FOR SHIPPING FOR THE FIRST DRESSER ($600)!!!!! ARE YOU KIDDING ME? DO NOT SHOP HERE.

      diner L. on Yelp

      image Don't get the white glove treatment !! It's a joke along with customer service ! Won't call you back and will constantly keep telling you your order didn't make the truckThen we finally set up delivery and oops didn't make the truck and never called us I was waiting like an asshole , then I called the manager of the store she couldn't believe it , wouldn't even take her call . Then they rescheduled , again that morning it said canceled again the manager flipped out and all of a sudden the order shows up missing pieces . Then they reordered them and once again order didn't make truck and canceld and had to re order . Delivery drivers spoke no English and never had me sign anything . Someone was supposed to call me back after final delivery and didn't .

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 63 Reviews )
      27
      9
      3
      5
      19

      Write a Review

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      Raymour & Flanigan Furniture and Mattress Store
      371 W Dekalb Pike
      Norristown, PA 19406
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