H&R Block

I was able to get my taxes done late in the tax season with no problem. It was easy making an appointment, and no waiting to get my returns completed.
Apr 8th, 2024

Will never come here again. Joyce; the office manager was A NIGHTMARE. rude to the staff and clients. GO ELSEWHERE
Mar 3rd, 2024

Tax prep was efficient and performed in a timely fashion. Tax preparer was knowledgeable and friendly
Feb 15th, 2024

Do not use them! They didnt do the rapid refund as asked, then when i went back to question was lied to. Call corporate and still have not received a call back 4 days later. When i talked to people at their corporate on initial call was told one thing, called back next day was told another thing and that i would receive a call back did not. Called my tax office left a message 2 days later nothing again! You pay almost 400 for nothing
Feb 7th, 2024

I would honestly give this zero stars if I could. As I start to get my tax documents together for this year I was reminded about my absolutely horrible experience here last year. It was my first time filing my taxes for myself so I made an appointment online to come into the building and discuss everything with an accountant but when I came into the building at my appointment time I had what seems like a similar experience as others in the reviews. I was greeted with a what are you doing here while holding a folder of paperwork I said I had made an appointment online to meet with a tax professional. I never did get to sit down with anyone but I was loudly asked about my personal information in the front of the building and around other customers.The front desk lady was rude, crude, and unprofessional. She seems to get joy out of being unnecessarily mean to paying customers. I had the privilege of running into her once again when I got a call that said I needed to come pick up my documents in the next week if I wanted to get them back. I went in three days later when i could get out of work early to go grab them before they closed. When I gave her my name to grab the paperwork out of a huge cardboard box in the front of the store (seems really great to just throw a bunch of peoples confidential documents together) she replied without even giving me my stuff that she had called days ago, like this information was somehow relevant. I simply said and I am here today, please give me my documents. I snatched my paperwork and walked out the door. I hope to never have the pleasure again and will definitely be doing my own taxes this year, it will save me my sanity and several hundred dollars. I strongly encourage you to not use this establishment, it is not worth it.
Jan 29th, 2024