H&R Block

Mar 7th, 2024

Elma was very helpful in finding all the deductions and credits possible.
Mar 13th, 2022

It was the best convention I had with a real person. Mr. Jim /also the rest of the staff was very nice and kind
Jan 19th, 2022

Been looking about doing online
Sep 22nd, 2021

Never again!! This H&R block office in Lawrenceville made the process of filing taxes very difficult and tedious. It cost me several hours of my personal time and effort to check their work, research tax codes and fix their mistakes (I caught two costly mistakes that would have increased my taxes). Associate was getting very agitated and rude after I pointed out the mistakes and asked for them to be corrected. Eventually, the associate told me point blank that: its ok to make mistakes on the forms and pay more taxes because the government will catch those mistakes and send you back a refund. One of the forms that they generated was completely wrong that I ended up redoing it myself with my own handwriting; H&R block associate checked it and told me that I should discard the form that they filled and use the form that I filled myself instead (they still charged me for filling this form btw). I paid H&R block a few hundred dollars to file taxes this year and I would have returned to them in the future if I was pleased with their work, but this unfortunately is not the case. It was a stressful and tiresome experience that I simply can not recommend to anybody else. I understand that the U.S. tax code can be ridiculously complicated, and I dont expect the H&R block associate to know everything about it. But its simply unacceptable for the customer (me) to have to research the tax code and find what amounts to put into which lines/boxes; this is H&R blocks job not mine. I would encourage you to either file your own taxes or go to an actual certified public accountant that you can trust to take care of it for you.
Apr 2nd, 2024