Lancaster, PA Auto Parts Store

They have a lot of odd parts and people are friendly and you can ask questions

Went in to get my tire patched but it turned out my rim was bent. Carlos and the techs took the time to show me what was wrong and what needed to be done. I was in and ou ... more

Tried to get some Mazda wipers and filters. They can get them, but not in stock. Better and quicker to order online and have them delivered to the house.

Service sucks been a customer for years n never got treat like I did this morning they left me hanging n went n helped another customer

It's a scam. They make you sign up for a membership to get overpriced items.

excellent service

David was very professional and helpful as well.

Great customer service highly recommend this store

The store overall is great. Most of the staff are nice and helpful except the one guy in a wheelchair He is just mean. At least to me and my friends.

Advance auto is garbage. Chasing a squeaking pulley on my jeep so ordered a cheap alternator on rock auto. But pulley didn't spin the best on that one but installed it an ... more

John has been very helpful with DOC/DPF cleaning and replacement. We have saved $$$$ by going with re-cores vs OEM. The turnaround time is usually within 24 hrs. Definite ... more

Patrick is wonderful to work with!! He really listened to what I was looking for and need!

They were great in getting what I needed and Jose even added oil to my car and changed my cabin filter in the rain!!! Such a huge help!

Excellent establishment with and exeptional and knowledgeable staff, who are always happy to help. Service is always quick and of great quality. 100% recommend to anyone ... more

Got everything you need. If not They will get it

Very good, parts are correct, prices are good, quick delivery to our shop. Good training classes for techs.

Great retailer! I highly suggest! Customer service!

Customer service is horrible, they pretty much admit to not caring about the customers, and whoever answers the phones they need to be fired or slapped asap!!!

No sign differentiating the businesses here, sign just says Pepboys, no store hours listed :edit store hours are now listed on autoplus when googled..

Like this place and prices are good. Customer service could use a little more friendliness..

DON'T BE STUPID!!!! I have been a Cadillac man for 20 years and have delt with at least 10 Cadillac dealerships over the years. This is by far the BREST buying experience ... more

Sarge is the most disrespectful sales associate I have ever worked with. He not only yelled at my husband and me over the phone, he made false promises about getting a ca ... more

Friendly staff, excellent customer service and they make you feel like family. Quick turnaround on car service while reasonable priced.

Great place to buy parts for any g.m. car or truck!

I had an appointment for 12:00 noon and when I got to Walmart it took 15 minutes for someone to even speak to me then another 15 minutes for them to actually bring the ve ... more

Jim Landis is the man help me out when I could not find a transmission solenoid and he was very patient with me went above and beyond for me thank you Jim Landis

Bob and Jim were a pleasure to work with!! In 5 days they done 361 units installed. Bob is on top of it he keeps everything in order always one step ahead of everything! ... more

I love the shuttle service! The drivers that took me to and from work were both extremely kind and it was such a weight off of my shoulders knowing that I could have my c ... more

Great communication every time. I highly recommend Lancaster Dodge Ram. Terri and Kristie are the best service advisors!

Fair pricing, was easy to make an appointment (online is available) but the wait for a scheduled oil change and tire fix was pretty long (2+ hours). Regardless, I will re ... more

Matt did an amazing job helping find my brake pads and rotors!