Famous Footwear

Apr 9th, 2024

The service was great! The prices are good and the shoes are all pretty good. They didnt have much in stock at the time in different sizes. But overall Ill be back for more shoes Im sure
Feb 11th, 2024

I just wanted to express the pleasant trip I had the other day! I came in, unsure of what type of shoe I was looking for, and got amazing inspiration from Leneah and Danielle! I couldnt have felt more confident in my purchase. I wanted to say thank you very much again for all your help!
Feb 5th, 2024

I recently visited the store in search of shoes and encountered an unfortunate incident. Upon entering, I noticed the back door was open and a restroom accessible. Assuming it was for customers, I entered, only to be confronted by an employee named Linee with red hair and glasses. To my surprise, she screamed and pointed out an "Employees Only" sign I couldn't see because the door was wide open. I apologized, but Linee continued to express her displeasure in front of other customers, making the situation uncomfortable. Even after explaining the open door, her customer service skills were lacking. When I asked for her name, she refused to engage and walked out the store, and the manager observed without intervening until I pressed for their names. While the manager assured me that the issue would be addressed, the overall experience was disappointing. The lack of awareness regarding the open door and Linee's confrontational behavior made me feel unwelcome. I hope this review serves as constructive feedback for improvement in customer service and communication within the store.
Jan 29th, 2024

Lousy selection& not much of a deal. Staff was concerned w phones & also got major attitudes.
Jan 15th, 2024