Teramae Robert R DDS

Dr Bob has been my dentist for 42 years. What more do you need to know?
May 22nd, 2023

Daughter was going here for about 7 years, had braces, spent 1000s on her teeth and taking her for Preventative care ... always joked about Dr Teramae never being personable / cold and so quick to check them.. well thats because he wasnt!!!!! She swelled like a basketball, had a major infection in tooth, gum , and bone, 3 months, 3 root canals and major surgery to cut gums., 1000s of money ... and then .... wait for it... has about 5 other cavities and a possible root canal done on her teeth now..wth . This started in April and my daughter is still having procedures done..... WITH Another dentist of course!!!!! He Doesnt do his job... just takes your money... and insurance money!!!!!
Oct 29th, 2021

I was unfortunately fooled by being lulled into believing this practices Simply the Best award by Harrisburg Magazine. I advise everyone to avoid this practice unless you went to encounter multiple appointments for 5 minute encounters with very apathetic staff members. My comprehensive new patient exam consisted of a 30 second look into my mouth by a cold dentist, and a quick panoramic X-ray. I was told from the get go when making the appointment that I couldnt have my cleaning until months after due to a staffing shortage, I was respectful of that however that new patient exam was a total joke! I was ridiculed by staff members because I had checked the option on new patient forms for having metal placed on my body as I have a permanent metal bonded retainer. The woman had mentioned the error three separate times noting each time that it was for implanted metal. I apologized, and stated I didnt see an option for a permanent retainer thus I assumed that option had fit best as it is metal and indeed on my body. She had proceeded to tell me in response that they only do permanent retainers for patients who they think wont be compliant with removable retainers! I immediately balked at this, and stated my top retainer is removable. Ive honestly never felt more insulted, and then comes check out. I was informed that I need two appointments due to excessive tarter at my permanent retainer location. Ive always had excessive tarter and never had to have two separate appointments before. I asked how that would work with my dental insurance and was informed that they didnt know, when I pressed harder they stated they could get a prior authorization. My insurance carrier felt it was unnecessary, thus denied the authorization, and I agree with them. You cant say that happens very often that a patient agrees with an insurance denial! When I spoke to the practice, they stated I would have to pay out of pocket for the first hygienist visit. I had asked exactly what it had entailed and was told it was simply a scrapping of my tarter before the cleaning Ive never heard of such a thing? So a special separate appointment BEFORE the cleaning what??!?!? Do yourself a favor, and save the time that these folks will surely waste of yours too.
Jun 23rd, 2022

Feb 12th, 2020

Always fast, always friendly and always accommodating. Been a patient for 30 years and have never been disappointed. You won't be either.
Feb 11th, 2020