ServiceMaster Professional Cleaning & Restoration - Exton

Michelle M _{on Google}

Oct 17th, 2023

I had a flood in my home and used this company! I was very pleased with how much knowledge everyone had. This was a very stressful time for me and everyone I dealt with from the office staff to the guys doing the actual work made it super easy and took a lot of the stress off of me. The guys were very professional and compassionate. I would recommend ServiceMaster of Exton to everyone! Thank you again for making this a lot easier on me! Services: Flood restoration, Water removal, Water damage-related cleanup & repair

Michelle Attanasio _{on Google}

Jul 4th, 2023

I had a water leak and was promptly scheduled an appointment to have someone come. After that everytime someone had to come to the house they were late. A tech called me saying he was coming in 30 minutes and came an hour and fifteen minutes later. The next time the tech had to come out they were over an hour an a half late. Awful communication skills from this company.

Finn TV _{on Google}

Oct 15th, 2022

I had soot all through my home caused by a kitchen fire I had. There was soot on everything including my curtains, clothes and furniture. ServiceMaster was able to get the soot out of everything. They even have a professional drycleaning company that was able to restore my custom drapes, and get the smell out of my clothes. The technicians really took a lot of pride in their work, and really cared about me as their customer. I would highly recommend ServiceMaster Restore of Exton. Service: Fire damage cleanup & repair

Sandra Fisher _{on Google}

Aug 17th, 2021

We had a flood. Our insurance company recommended Service Master. Pat came on a Monday and they did a great job cleaning up and setting up equipment to dry the areas. I was told they would be back Wednesday I never heard from anyone. I called they said unfortunately he was sick which I understood. They said they would be back Friday to pick up all their equipment. Every person I spoke to over the course of the few days I explained I needed to be called so that I could come over or I could arrange for someone else to be there. They were not to go into the house without someone being there. They assured me that it would not be a problem to call me. Not only did they show up without notifying me they went into my moms house and didnt even go upstairs to check for the rest of their equipment which was left running until Sunday and they took my ladder. I reached out Friday and Saturday to ask about it and no one responded. After speaking to Mike Monday he said the owners were away and they have been extremely busy with floods but he would come the next day to pick up the equipment and return my ladder which he did. He said the workers that took the ladder assured him the one he returned was mine unfortunately it wasnt. I will give them the benefit of the doubt it WAS an accident. I spoke to Angel on Friday she said a crew would be in the area on Saturday I explained the situation she assured me I would be called and again I wasnt. The workmen did enter my moms house to leave the ladder even though I was speaking thru the ring doorbell insisting they DO NOT go in and to leave it at the garage as instructed and they still couldnt follow the written directions. Again I was pleased with the service that Pat provided I would give him 5 stars but extremely dissatisfied with the lack of communication with the other crews that Service Master sent out both times.

frank gallagher _{on Google}

Jul 17th, 2021

I have been using ServiceMaster Professional Cleaning & Restoration for the last 15 years for my carpet cleaning. I get my carpets cleaned every year and every time the guys have done an amazing job! I would recommend them to everyone! They really know what they are doing, and the staff is very professional!