M&T Bank

had to get this bank for a fixed auto loan with Star Auto. not happy with the results from Star Auto's customer service or my purchase with them. to make it worse, this bank is so complicated and almost everything in regards to logging in or paying a bill never works for me. every single time i get an error that my password is wrong, ive been locked out of my account multiple times and always have to call the customer service, at least they are nice but i cant wait to get free of this loan
Dec 17th, 2023

Great bank experience! The staff always friendly and welcoming
Nov 16th, 2023

Helen Meski fixed everything. Thank you, Helen!!! First, my husband has been using M&T for 15 years. We went in to cash a closing check from the sale of our home. They told him he could not because of "policy." I was there, with my ID, and he was prepared to add me to the account because the check was in both of our names. They said no. They called me his girlfriend, which I quickly corrected. Felt rude to assume relationships based on just last name. They also talked in Spanish in front of us to each other, instead of English. Also felt disrespectful and unprofessional. They did not provide a course of action, so we could not cash our closing check.
Sep 3rd, 2023

Aug 12th, 2023

Very little knowledge of they are doing. Disappointed 100%
Jun 15th, 2023