Wells Fargo Bank

Good people with excellent training.
Apr 10th, 2023

I came to this Wells Fargo location to check out a nightly deposit key while having all the proper documentation to do so, but banking manager refused and added additional steps that I shouldn't have to do in the first place, I've done this before for other corporate accounts I oversee. I wasn't impressed with the lack of professionalism at this Wells Fargo branch, I have requested my corporate team to move our Portland accounts to a different bank in the future.
Mar 11th, 2023

Javier de la Cerda it is the worst manager and human being Ive ever met, I went there minutes before a winter storm started and I had my Id and a picture of my social and he made me go back home with a winter storm about to hit to grab my physical social because he wouldnt accept a picture of it even though he only needed the number from my social, not only that he doesnt know how to deal with people, his attitude was the worst part of it, he doesnt know what giving a good customer service means, he is not ugly just because of the way that he looks but because of what he has inside.
Feb 4th, 2023

Customer service was super rude and not helpful at all. Wells Fargo banking is not the way to go! I'd advise people to switch before more fraud comes along with this company.
Sep 1st, 2022

Came in to add someone to my joint account and they said we couldnt be helped. There was literally 4-5 people just standing around talking. Im usually very patient and understanding but it was so slow in the bank. We are busy with work and such and this was the one day we were free. Washington square Wells Fargo was way nicer and helpful. This location is a joke sadly.
Jul 9th, 2022