Lock & Go Storage
-
5110 36th Ave SE
Salem, OR 97317 - 503-931-2555
Hours
Chamber Rating
-
Thomas Simpson
I stored an antique dresser that has been in our family for over 60 years in my sons unit. After removing it from the unit there was mice feces covering the dresser and water damage on the sides. After my son confronted the owner she told him that "he brought in the mice to the storage unit." She also asked him to clean up all of the feces and dead mice himself before allowing him out of the lease agreement. On top of that she has sent threatening voicemails to him telling him she has contacted her lawyer and taking action against him. Very unprofessional, and Kelly Bradley provided no willingness to take ownership for a faulty unit or provide any help for damaged belongings.
Jan 14th, 2024 -
Justin Simpson
I had this unit for 2 years. Unfortunately, it was infested with mice and condensation. The top of the unit created mold and mildew on many of my items being stored. When I addressed the new owner, I was told that none of the other units had these issues and no one had ever complained. Also, that it was my responsibility to insure my unit. I didnt realize I could get insurance on my unit so thats on me. I find it hard to believe this was a one off issue. I also experienced many billing issues even though I was previously enrolled in auto pay. The new owner was helpful with the late fees but my card never stored on their website for autopay. Overall I lost approximately $5,000.00 of belongings from this unit. Including a brand new ping golf bag that was chewed through by mice. Along with other high end sporting equipment I used to coach soccer and baseball teams.
Jan 13th, 2024 -
Eva Sergeant
I called the owner Don just to get some information about his business model and he was so helpful, kind, and knowledgeable. I would highly recommend just based on this good dude who is running the place!
Sep 3rd, 2023 -
Heidi Johannessen
Been there 4 years! Top notch!
Jun 20th, 2023 -
Wendell Harness
Apr 4th, 2023
Contact Info
- 503-931-2555
Questions & Answers
Q What is the phone number for Lock & Go Storage?
A The phone number for Lock & Go Storage is: 503-931-2555.
Q Where is Lock & Go Storage located?
A Lock & Go Storage is located at 5110 36th Ave SE, Salem, OR 97317
Q What is the internet address for Lock & Go Storage?
A The website (URL) for Lock & Go Storage is: https://www.lockandgostorage.com/
Q What days are Lock & Go Storage open?
A Lock & Go Storage is open:
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Q How is Lock & Go Storage rated?
A Lock & Go Storage has a 4.4 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
Lock & Go Storage
Overall Rating
Overall Rating
( 13 Reviews )Thomas Simpson on Google
I stored an antique dresser that has been in our family for over 60 years in my sons unit. After removing it from the unit there was mice feces covering the dresser and water damage on the sides. After my son confronted the owner she told him that "he brought in the mice to the storage unit." She also asked him to clean up all of the feces and dead mice himself before allowing him out of the lease agreement. On top of that she has sent threatening voicemails to him telling him she has contacted her lawyer and taking action against him. Very unprofessional, and Kelly Bradley provided no willingness to take ownership for a faulty unit or provide any help for damaged belongings.
Justin Simpson on Google
I had this unit for 2 years. Unfortunately, it was infested with mice and condensation. The top of the unit created mold and mildew on many of my items being stored. When I addressed the new owner, I was told that none of the other units had these issues and no one had ever complained. Also, that it was my responsibility to insure my unit. I didnt realize I could get insurance on my unit so thats on me. I find it hard to believe this was a one off issue. I also experienced many billing issues even though I was previously enrolled in auto pay. The new owner was helpful with the late fees but my card never stored on their website for autopay. Overall I lost approximately $5,000.00 of belongings from this unit. Including a brand new ping golf bag that was chewed through by mice. Along with other high end sporting equipment I used to coach soccer and baseball teams.
Eva Sergeant on Google
I called the owner Don just to get some information about his business model and he was so helpful, kind, and knowledgeable. I would highly recommend just based on this good dude who is running the place!
Heidi Johannessen on Google
Been there 4 years! Top notch!
Wendell Harness on Google
Overall Rating
Overall Rating
( 13 Reviews )Write a Review
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