Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.9 - (25 reviews)
16
3
0
0
6
Read Our 25 Reviews

Chamber Rating

Verified Member
3.9 - (25 reviews)
16
3
0
0
6
  • Antonio Reybol

    I have an account that bank's here , so every time I cash their check here, their service is great.
    Feb 20th, 2024

  • Vladimir Kovalenko

    ATM doesn't take cash deposits.
    Feb 12th, 2024

  • Tawnya Mangini

    I didn't get the loan I wanted....but Jason was kind, professional, and extremely helpful with the steps I need to make, for a future loan. Thank you JASON !
    Jan 31st, 2024

  • e daved

    Good
    Jan 11th, 2024

  • Roy Steves

    Tried to set up a new account. Account finalization process literally crashes their site (not a reassuring behavior for a BANK). Phone support was a 20+ minute wait before I got through on chat, so I hung up. Then chat told me to call the phone support line, and that they couldn't actually DO anything I needed help with. I don't have time for this. For a new customer, this was inexcusable. I thought this would be an UPGRADE from my greedy, shifty national bank. Apparently, you pay those questionable fees to national banks to get minimally competent banking--something Umpqua was unable to deliver at any price.
    Sep 6th, 2023

Read Our 25 Reviews

About
Umpqua Bank

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

Contact Info

Images

Questions & Answers

Q What is the phone number for Umpqua Bank?

A The phone number for Umpqua Bank is: (503) 399-2944.


Q Where is Umpqua Bank located?

A Umpqua Bank is located at 510 Lancaster Drive NE, Salem, Oregon 97301


Q What is the internet address for Umpqua Bank?

A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/or/salem/510-lancaster-drive-ne


Q How big is Umpqua Bank?

A Umpqua Bank employs approximately 20+ people.


Q What days are Umpqua Bank open?

A Umpqua Bank is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM


Q How is Umpqua Bank rated?

A Umpqua Bank has a 3.9 Star Rating from 25 reviewers.

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Umpqua Bank

Overall Rating

Overall Rating
( 25 Reviews )
16
3
0
0
6
Write a Review

Antonio Reybol on Google

image I have an account that bank's here , so every time I cash their check here, their service is great.

Business Response on Google Mar 6th, 2024
Hi Antonio! We are glad to hear that we meet your needs! If you ever want to open a new account, please think of us!

Vladimir Kovalenko on Google

image ATM doesn't take cash deposits.

Business Response on Google Feb 20th, 2024
We appreciate your taking the time to write into us with your feedback and apologize for any inconvenience or concern that you may have experienced as part of our ATM services. We want you to know that we do value your input, as it is only with feedback from our customers that we are able to not just meet your expectations but exceed them.Again, we appreciate your patience and understanding as we continue our efforts to improve and enhance our ATM services.Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations but exceed them. Your feedback has been forwarded to the appropriate individuals to review.

Tawnya Mangini on Google

image I didn't get the loan I wanted....but Jason was kind, professional, and extremely helpful with the steps I need to make, for a future loan. Thank you JASON !


e daved on Google

image Good


Roy Steves on Google

image Tried to set up a new account. Account finalization process literally crashes their site (not a reassuring behavior for a BANK). Phone support was a 20+ minute wait before I got through on chat, so I hung up. Then chat told me to call the phone support line, and that they couldn't actually DO anything I needed help with. I don't have time for this.
For a new customer, this was inexcusable. I thought this would be an UPGRADE from my greedy, shifty national bank. Apparently, you pay those questionable fees to national banks to get minimally competent banking--something Umpqua was unable to deliver at any price.

Business Response on Google Sep 5th, 2023
Hi Roy! We take your experience seriously and have passed along your feedback so we can improve your experience in the future. Please let us know if we can assist further by reaching us at https://www.umpquabank.com/contact-us/ or you can call our Digital Branch at 844-645-1503 if you would still like to try opening a new account with us.

Load More Reviews

Overall Rating

Overall Rating
( 25 Reviews )
16
3
0
0
6

Write a Review

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