Verizon

Pushing overly expensive "lifetime" screen protectors which break within a couple weeks and require a $10.00 shipping fee for a replacement. Horrible advice, shady business practice.
Mar 18th, 2024

The manager Hunter was amazing. He fixed what so many others couldn't with my bill. After hours with others, and another Verizon store, he fixed dit in 20 mins. My service is still horrible, even sitting in their parking lot to write this review, but at least got the service I'd expect after 11 yrs with them.
Mar 7th, 2024

This store screwed up so bad that I had taken me 3 months and 10+ hours to get it straightened out. They double charged me for my phone and when I brought it to their attention they said I had to take it up with my bank. Then once the credit card removed the charge Verizon tried to stick the $900 on my month bill. The general manager at this store was so unhelpful, she said she would do something and never followed through. One of the worst customer service attitudes I have ever encountered. Save your self the head and drive to Bend.
Mar 6th, 2024

Great and helpful people and there to answer your questions and fix problems
Jan 23rd, 2024

Verizon is a great place. And I got a really great phone. The only thing I can say that I'm not very happy about is that I'm very bummed. I'm disabled and I'm trying very hard to live on a budget. And they told me that might phone. Bill was only going to be a certain amount which I just start information. That's going to be 10 times the amount that is supposed to be and it's not supposed to be due for a month. But yet I'm supposed to pay it next week. I'm not sure how I'm gonna do that, but. I'm gonna get down because I love the phone and I do love their service
Dec 19th, 2023