Wright Ford Inc

Kari Sherman _{on Google}

Apr 4th, 2024

Terrible service. I called and scheduled a service a month ago, gave them the make and model of my vehicle, came to my appointment after a month long wait and they called AFTER I dropped my vehicle off to let me know that my car is new enough that the issue should be under warranty and I need to call another local dealership because they are no longer a Ford dealership. The soonest availability at another dealership is in TWO MONTHS. When my son sits in his seat the seatbelt constantly beeps that he is unbuckled even though he is. So now we get to go another 2 months listening to constant beeping.

Jessica Small _{on Google}

Mar 3rd, 2024

I didn't realize my car was done and waited another 30 min for paperwork

Sis Sis Pro _{on Google}

Feb 26th, 2024

Website doesn't match on the lot

roger snyder _{on Google}

Dec 30th, 2023

Called today to get an appointment to look at our 2023 Ford Mach-E, and was asked if our car has been seen at their location previously. When we said it has not, we were told they weren't seeing any vehicles that haven't been seen by them before. Instead they referred us to another dealership to get service work performed.
I can understand if a dealership is busy and service appointments are pushed out, but to simply deny allowing a Ford to be brought in to be serviced under warranty makes zero sense from a big picture business perspective. Wonder what Ford National thinks of dealership behavior like this.

Amery Curtis _{on Google}

Dec 8th, 2023

Such a breath of fresh air coming from the impossible world of kendal in bend. Bring your business to Redmond where they actually want to work with you. Jeff is the man!