Metro Car Care Tire Pros

Trustworthy mechanics that are always fair. Give good advice on keeping my cars running smoothly without upselling unnecessary repairs. Always there when I need them too!
Mar 9th, 2024

Outstanding service and stellar communication. If you are looking for an alternative to the dealership repair shop then check Metro Car Care.
Jan 3rd, 2024

I'm fairly new to Portland and fortunately haven't needed a mechanic until recently. I found a major leak in my 2021 Jeep Cherokee and Metro Auto Care just happened to be the closest shop near me at the time. Kirk the owner quickly diagnosed the problem which would require all my hoses to be replaced along with some other work that needed to be done. Kirk was told that it would likely take up to two months in order to obtain some of the replacement parts. He didn't like that answer and used his connections to obtain them much faster. He also let me use one of his loaners at no charge while my Jeep was in the shop. I have never been offered that by any other mechanic and it ended up saving me a lot of money and heartache while it was being worked on. Kirk is a local to the area and has the respect of his neighbors and customers. He kept me updated throughout the process and there were no surprises when the bill came. The price he quoted me in the beginning is what I ended up paying when I picked it up even though the job required more work than what was originally anticipated. I am completely blown away by how well he treated me as a customer and if you take the time to read all their reviews you can tell that he treats everyone the same way. I'm not sure how I got so lucky to find Metro Auto Care but I'm so thankful I did.
Mar 20th, 2024

It just occurred to me today, that I have never left a review for Metro Car Care! And they are one of my favorite small businesses around here! I am so, so appreciative of the service I have gotten here over the last 4 years. They have always been so professional, fair, and honest with me. When I first came to them I was under the impression from another business that my car needed to have something changed on it. Kirk looked at my car and then told me well, I could change that out for you, but your car really doesnt need it and I would just be wasting your money! So I dont recommend that! They totally could have taken advantage of me if they had wanted to. I have always felt like any repairs were well explained to me, and the charges very reasonable. I have a 2006 Toyota Camry at 260K miles and they have been so helpful in keeping the car maintained and helping me sort through which repairs are actually needed to keep my old car running as long as possible without costing a ton. Thank you guys!
Jan 30th, 2024

Said I needed new brakes, new belts, replace bearings, new CV joint. Almost 3K for the work estimate. I got another shop to give me a second opinion. Thankfully. Brakes are in absolutely perfect working order and the belts are fine, no cracks or need to replace. Good original bearings still working fine, no need to replace with lesser quality ones they make now. I also asked them to look at a tire that was losing air. They told me it was sidewall damage. No that was not causing the leak. There was a nail lodged in the tread. Right there in the middle of the tire. They couldnt take a minute to look at the tire? Im really disappointed with Metro because Ive used them many times. Im glad I didnt spend thousands of bucks on an older car. I have very limited income and it would have hurt me a lot to pay this, esp for unnecessary services. To reply to your question, its your shop. I talked to you. My car is a 2001 CRV Honda.
Dec 29th, 2023