Mutual of Enumclaw Insurance Co

I was with Mutual of Enumclaw for nearly 10 years with no accidents or tickets. I have one six-month period where there was both a speeding ticket and an accident and I get a call that they will no longer insure me. What a garbage company! No loyalty, no sign of forgiveness. I had been a perfect driver for a DECADE, and two things pop up and they drop me just like that. This company is a prime example of why insurance companies are evil and only care about their bottom line. TERRIBLE, SHAME
Feb 29th, 2020

Easiest experience I have had with an adjuster so far. Melissa B. Was my adjuster and had my claim approved same day with no headache. I am blown away by the ease, and how pleasant this interaction was. I deal with adjusters all the time and hope I get to do business with Enumclaw and Melissa again.
Dec 5th, 2016

They are horrid. Refused to return any phone calls or voicemails. 2 months after the accident they tried to claim to their driver was not at fault after claiming responsibility at the scenes and after reversing into me in a parking lot. They lied about not having a recoded conversation with me, lied about communication with my insurance company, and lied about having my address and sending me letters of communication. I’ve never felt so screwed over and they’re not even my own insurance company. If you come in contact with one of their clients, be sure to call the police and get you statement on record. Guaranteed Theresea Hastings and her cronies will screw you out of your deductible and then some. All thumbs down and no stars if possible.
Apr 19th, 2021