Passionate Healthcare Advocacy & Wellness, LLC

The medical and care facilities these days are stretched thin. They do not have the staff to provide proper care for our family and loved ones. We have found that they will push you through the system, doing the minimal amount of care so they can bring in the next patient. I grew up having absolute confidence in my doctors and the medical staff. After seeing how my father was treated after having a stroke last year, and my mother being hospitalized with the flu a few months ago, my confidence has evaporated. The doctors and staff will present their information in a professional manner, and will have you believe there are no other options available. But the advice and options being presented are what is easiest for them and the facility. They do not have the patient's best interest at heart. They are part of an industry that has been forced to push people through the system. But, that doesnt have to be the case. If you are reading this review, you must be looking for some help for someone you know who doesnt seem to be getting the care they deserve. Melissa has done an outstanding job making sure my father got the care he needed to help him recover from his stroke. Her experience enables her to speak directly to the staff in a way that they understand. When dealing with an experienced advocate like Melissa, they know they cant push a patient out the door without doing all they can to make sure the patient is well cared for. She also is very knowledgeable in getting the required medical supplies covered by Medicare. She can help guide the medical staff so that there are no issues with Medicare billing for medical equipment. Melissa is great with the patient, and the family. She is kind, very understanding, knowledgeable and offers solutions when everything seems overwhelming. If you have a need for an advocate, Melissa is a great choice and you will be happy with what she is able to do for you.
Jan 24th, 2023

Melissa cares deeply and listens carefully. She is sensitive and understanding, often going the extra mile to connect family members with what's needed to support their loved ones. Her knowledge of and access to helpful resources is invaluable! Thank you, Melissa!
Oct 10th, 2022

Melissa visited our home to provide recommendations for changes that would make it safer for us as we age. She provided a report that encompassed everything we talked about, with prioritized and lots very good recommendations, with links to products that she suggested. We are very pleased with the service she provided, professional and exactly what she promised. Highly recommended.
Aug 11th, 2021

Above and beyond! Melissa truly is a passionate & caring advocate for her clients and she showed that from the beginning! We felt so supported through the process of caring for our aged loved one. Thank you isn't enough!
Jun 2nd, 2021

My wife of 52 years had a stroke in February of 2021. It was serious and left her right side paralyzed. She handled all the aspects of running our household. I was devastated, overwhelmed and deeply grieved by this event. I thank God that Melissa came into my life in March and has been my guiding light through many difficult circumstances. I had so many needs both emotional and practical. Having no family available to help with the daily challenges I faced Melissa became my rock calmed my panic almost daily. She was available 24/7 in person if need be or by phone or text. With more than 18 years of experience as an OT she has many contacts and knows how to work with Medicare an other vendors. She brings her experience to us as a therapist weekly. I dont know what we would do without thiis wonderful person in our lives. Thank you Melissa!! I would be happy to talk with anyone about about my experience with Melissa. Rick Holmes
Dec 1st, 2021