Steffies House Dog Grooming

Please do not bring your dogs to Steffies House. It is not a safe or healthy place for your pets. We brought our puppy there once for a nail trim because we live nearby. Though Steffie did a fine job with the nail trimming, she was rude when we booked the appointment and the grooming space did not seem optional or professional. We referred to it from there on out as Steffies House of Horrors and vowed never to return. However, we were forced to do so this week when we found two dogs running around in our front yard. Thanks to the Home Again service, we were able to connect with the dogs’ owners, who were shocked to learn that their dogs were not at the day care where they’d left them that morning. Yes, you guessed it: Steffies House. The two dogs had chewed through the fence and escaped and were now running through the neighborhood, terrified. When we returned the dogs to Steffies House, she took a long time to open the door and had no idea that they were even gone. Accidents happen, and dogs can panic when they are stressed or in an unusual place. However, based on my two experiences with Steffies House, I would encourage caring pet owners to take their business elsewhere. It isn't worth the risk.
Oct 18th, 2021

I took my blind little shih tzu here almost 5 years ago. He is the sweetest calmest little creature who can get scared in new environments, but nothing that a good groomer can’t soothe with a soft touch and calm voice…I still can’t forget how horrible this experience was—it was the worst haircut of his life! I’m sure she mishandled him every step of the way from the red marks left on his skin. I STILL can’t forget how awful of an experience it was now that I am looking for a new groomer after giving my dog to my mom to care for a few years. The horror so much so compelled me to write a review after all these years. If I could leave 0 stars, I would. Everything that the negative reviews say are true from her rude nippy dogs to the unprofessionalism to the dark disgusting basement space. I highly doubt this woman has any actual training in dog grooming. Please heed the advice of other reviews and do not leave your dog here alone!!! Lastly, the way the business owner bullies people online who leave negative reviews is perhaps even more disturbing than the bad grooming… I am not sure. The audacity to ban “bully breeds” while being a bully herself is actually shocking. I’m sure I will be harassed on here too lol. I hope no other doggies have the horrible experience my dog had here and I hope no other dogs will be traumatized by this “groomer.” Edit (2 hours later): See below the unprofessional and bullying response from the owner. This is the type of response that customers get who raise very valid concerns over the treatment of their dogs. Don’t take your dog here and don’t give this woman your money or time.
Sep 15th, 2021

I boarded my older Yorkie with Steffie and it was wonderful. He tends to have an attitude and stresses whenever I leave him, but Steffie took great care of him and he seemed in high spirits when I picked him up. Highly recommend her for boarding your small pups!
Sep 5th, 2021

OMG thank god I read these reviews before bringing my dog to her. Dodged a bullet, phew!
Jul 22nd, 2021

Took my 8 mo. old golden doodle in for a groom and nail trim and Steffie did a great job. This dude is a little pain sometimes but the groomer managed to check all the boxes in a timely manner at a very high quality. Would recommend!
Jul 2nd, 2021