Columbia Square Dental

DO NOT USE THIS DENTIST -- THEY ARE SWINDLERS!! I went to receive a routine dental check up and cleaning. It was my first time going to Columbia Square Dental. I told them I have dental insurance and showed them my insurance card. Before I agreed to receive any treatment, they said they took that insurance and that my check up and cleaning would be 100% covered. I then agreed to receive treatment. They then said they needed to take x-rays. Again, before I consented to treatment, I asked them if this would be covered by my insurance. I asked two separate people. Again, they said it would be 100% covered. So I agreed to let them take the x-rays. As I left after treatment, I again asked if I owed anything. Again, they said it would be 100% covered by my insurance. This was in February or March of 2023. I didn't get a call until September 2023 from Columbia Square. They said that they were sending my bill to collections because I hadn't paid it. I told them that there shouldn't be a bill, that they had told me that it would be 100% covered by my insurance. They said they would check again with my insurance. I then got a call from a debt collector saying that they were trying to collect on a bill from Columbia Square. I told them that that was supposed to be covered, and that Columbia Square had told me they would cover it 100%. I then called Columbia Square Dental -- which now only has office hours two days a week. They refused to return my call. I also called the dentist himself, Dr. Salhi, who also refused to return my call even when I told him I was threatening litigation. I got one email from them saying that they wouldn't cover it, and then they continued to refuse to talk to me. DON'T USE THIS DENTIST!
Nov 22nd, 2023

STAY AWAY FROM THIS PLACE!!!
Nov 15th, 2023

In April I filled out their online form request. No response for a week so I called a couple of times with no answer, just some weird unprofessional message about maybe calling you back in 24 hours. I left a voicemail at that time. A month goes by, and I tried calling again but no one answers. So I email again. No response! I decide to give up. Thats a lot of attempts already with zero response. Id like to say that the non response didnt bother me because there isnt any way they didnt get at least one new client request or at least say they were booked out until a certain time, you know, like professionals would. I live right across the street so a couple weeks ago I decided to try to catch them in person. Maybe it was just a streak of bad luck. Id really like to have my dentist be close by. I walk up to their door at 3pm its and its dark. Theyre closed already! Its not a holiday or weekend. No hours posted on the door or anything. That really chapped my hide, but again, giving the benefit of the doubt because things do happen. I try again today. I see a light and someone is sitting at the desk.looking at their phone. The door is locked, as it should be if youre downtown but she never looks up from her phone and ignores the ringing phone I can just barely hear while Im standing there. What is happening with this place? This must have happened to others, dont they want clients? Either they need to get better staff or the dentists just dont care that much about the practice or quality of service.
Sep 23rd, 2023

Apr 12th, 2022

Dr Salhi and her team at Columbia square dental are amazing . They were professional and very knowledgeable and understanding with any questions and concerns I had . I would definitely recommend 10 out of 10 !!!
Dec 16th, 2021