Wells Fargo Bank

Poor customer service
Jan 3rd, 2023

i had an appointment about a week ago, i came in and the teller told me she accidentally clashed 2 appointments together, so i asked her if there was a way to squeeze me in because mind you, i already came in TWICE and they messed me up both times. i left today without an appointment offer or any solutions. do not come to this wells fargo if you need help.
Dec 14th, 2022

Nov 23rd, 2022

Walked in to get help from bankers but NO bankers on duty in this branch.
Oct 6th, 2022

The manager at this branch needs to be fired. She is disrespectful, discriminative, and unprofessional. My mother has had to go here on multiple occasions to get help with paperwork for a legal matter, and every time she has gone, the manager either dismisses her because she does not speak English, or passes her onto someone else to help her even though it is her responsibility to resolve the issue at hand. On one occasion, my mother said the manager saw her coming in, and immediately walked away to avoid interacting with her. When she was eventually called over to help, she rolled her eyes. I dont know how this woman was even hired in the first place, let alone being a MANAGER. The last time my mother went there (WITH an appointment), she had her wait OVER an hour only to say she could not help her. Additionally, she took confidential paperwork with her to discuss with other bankers which she is not authorized to view, nor was it necessary in order for her to help. Do me a favor and visit another branch, or just switch banks entirely.
Aug 6th, 2022