Chamber of Commerce

      Umpqua Bank

      ( 32 Reviews )

      Umpqua Bank
      Umpqua Bank: Together for better
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (32 reviews)
      15
      1
      0
      3
      13
      Read Our 32 Reviews

      Chamber Rating

      Verified Member
      3.1 - (32 reviews)
      15
      1
      0
      3
      13
      › ‹
      • Rebeca Whispered

        $340 paid in overdraft fees, the tellers responded by saying if you go into the branch you opened your account in, you can talk to someone and they might reverse the fees. That was inaccurate information because the bank manager lady with the bleached hair, avoided talking to me 2 times going to their branch. Lesson learned, dont bank with thieves.
        Jun 25th, 2023

      • M A

        This is jubilant praise for the bank manager, Jef Atwood, at the Alberta Umpqua bank branch. Jef went full on in providing essential support to an Umpqua member (my loved one) traveling abroad. He was thorough, expert and committed in the assistance he provided. If youre looking for a person who adheres to traditional values in exceptional customer service Jef is your man!
        May 15th, 2023

      • Erica Traverso

        They froze my acct for 7 days for no reason and never notified me they were doing so or called me to clear up the issue they had. The Bank Protection department put no notes in the file regarding why they froze the acct so I couldn't get any help outside business hours. I called 5 different times and spent hours on this only to find out the issue they were concerned about had been resolved BY THEM 6 weeks prior. They had even sent me a letter. AND the Alberta branch was supposed to notify me and never did. I have had no access to my money for 7 days. They are worthless. This is the worst and LAST of a string of mistakes by Umpqua Bank.
        Aug 21st, 2022

      • Erica T.

        They froze my acct for 7 days for no reason and never notified me they were doing so or called me to clear up the issue they had. The Bank Protection department put no notes in the file regarding why they froze the acct so I couldn't get any help outside business hours. I called 5 different times and spent hours on this only to find out the issue they were concerned about had been resolved BY THEM 6 weeks prior. They had even sent me a letter. AND the Alberta branch was supposed to notify me and never did. I have had no access to my money for 7 days. They are worthless. This is the worst and LAST of a string of mistakes by Umpqua Bank.
        Aug 21st, 2022

      • Trevor McKee

        If you get a loan with them expect misleading junk mail titled Final Notice with solicitation inside. Totally not cool/confusing for a new home owner who is trying to be on top of payments.
        Jun 19th, 2021

      Read Our 32 Reviews

      About
      Umpqua Bank

      Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for Umpqua Bank?

      A The phone number for Umpqua Bank is: (503) 219-6160.

      Q Where is Umpqua Bank located?

      A Umpqua Bank is located at 1745 NE Alberta St, Portland, Oregon 97211

      Q What is the internet address for Umpqua Bank?

      A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/or/portland/1745-ne-alberta-st

      Q How big is Umpqua Bank?

      A Umpqua Bank employs approximately 20+ people.

      Q What days are Umpqua Bank open?

      A Umpqua Bank is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM

      Q How is Umpqua Bank rated?

      A Umpqua Bank has a 3.1 Star Rating from 32 reviewers.

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Umpqua Bank

      Overall Rating

      Overall Rating
      ( 32 Reviews )
      15
      1
      0
      3
      13
      Write a Review

      Rebeca Whispered on Google

      image $340 paid in overdraft fees, the tellers responded by saying if you go into the branch you opened your account in, you can talk to someone and they might reverse the fees. That was inaccurate information because the bank manager lady with the bleached hair, avoided talking to me 2 times going to their branch. Lesson learned, dont bank with thieves.

      M A on Google

      image This is jubilant praise for the bank manager, Jef Atwood, at the Alberta Umpqua bank branch. Jef went full on in providing essential support to an Umpqua member (my loved one) traveling abroad. He was thorough, expert and committed in the assistance he provided. If youre looking for a person who adheres to traditional values in exceptional customer service Jef is your man!

      Erica Traverso on Google

      image They froze my acct for 7 days for no reason and never notified me they were doing so or called me to clear up the issue they had. The Bank Protection department put no notes in the file regarding why they froze the acct so I couldn't get any help outside business hours. I called 5 different times and spent hours on this only to find out the issue they were concerned about had been resolved BY THEM 6 weeks prior. They had even sent me a letter. AND the Alberta branch was supposed to notify me and never did. I have had no access to my money for 7 days. They are worthless. This is the worst and LAST of a string of mistakes by Umpqua Bank.

      Erica T. on Yelp

      image They froze my acct for 7 days for no reason and never notified me they were doing so or called me to clear up the issue they had. The Bank Protection department put no notes in the file regarding why they froze the acct so I couldn't get any help outside business hours. I called 5 different times and spent hours on this only to find out the issue they were concerned about had been resolved BY THEM 6 weeks prior. They had even sent me a letter. AND the Alberta branch was supposed to notify me and never did. I have had no access to my money for 7 days. They are worthless. This is the worst and LAST of a string of mistakes by Umpqua Bank.

      Trevor McKee on Google

      image If you get a loan with them expect misleading junk mail titled Final Notice with solicitation inside. Totally not cool/confusing for a new home owner who is trying to be on top of payments.

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      Overall Rating

      Overall Rating
      ( 32 Reviews )
      15
      1
      0
      3
      13

      Write a Review

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