Courtesy Ford Collision

Nov 1st, 2023

Great price quotes for repairs an great staff with excellent knowledge of your vehicle in question for repair work and future repairs aswell .
May 22nd, 2022

Avoid this place like the plague! I purchased a new Ford Expedition, noticed there was a paint defect on the bumper and was directed to the collision center at Courtesy because it would have to be paint matched. Seen the manager Antonio on November 2, 2021 and he didn't seem to really want to do it and gave me some explanation of it taking awhile to get done because Ford only allows them so long between getting the parts and making the repair to get paid....I don't know, not my field, I just want the warranty item I paid for repaired so he promises it will be done by 11/23 and I say fine. 11/23 /21 comes and I've not heard from anyone so I call and send emails....12/27/21 comes and I've not heard from anyone so I call and send emails....1/28/22 comes and I call and send emails.....2/20/22 comes and I call and send emails and speak to the service manager as well who talks to Antonio the collision center manager and they say he's finally got it ordered and he'll call me when it's in.....3/18/22 I get a call from the Service Manager saying it's ready and Antonio should call me Monday to schedule a time to get it done.....you might have guessed from this review that Monday came and went and I've heard zero from Antonio and it's now 4/2/22. After leaving the Service Manager Kerry a voicemail, sending Antonio another email, speaking to Travis the sales manager and hearing from Gary the other manager there is supposedly an urgent email for them to contact me Monday.......any bets at this point on Monday?
Nov 8th, 2021