Chamber of Commerce

      First Community Credit Union

      ( 15 Reviews )

      First Community Credit Union
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.5 - (15 reviews)
      12
      1
      0
      1
      1
      Read Our 15 Reviews

      Chamber Rating

      4.5 - (15 reviews)
      12
      1
      0
      1
      1
      › ‹
      • Michelle Nieto

        Great rates and better customer service!! Reid the branch manger helped us with our auto loan and could not have been more pleasant to talk with.
        Jul 22nd, 2023

      • Jeff Zippi

        My local branch In Medford has a great manager and crew
        Jan 21st, 2022

      • Michael Hern

        STAY AWAY! STAY AWAY! STAY AWAY! My company opened a business account here. After a few months FCCU would request multiple pages of questions be filled out. We did fill out the forms, but FCCU would end up sending us approximately 6 letters of the same questions. They did not like the fact we would withdraw large sums of money. They wanted us to open multiple accounts for each of our ATM's. (I'm sorry but didn't Wells Fargo have something similar go on? Tellers and bankers gaming the system and opening unnecessary accounts) When we showed them where the money was coming from they continued harassing my business partner and I. The bank manager swore he was "on our side" but would never let us talk to the "risk management" department that wanted to shut down our account which they eventually did. We asked who makes up your "risk management" dept. and they wouldn't give that information. I have multiple phone call recordings, letters, and emails documenting everything from start to finish. Trust me when I say that the recordings are not good. FCCU is a garbage Credit Union.
        Feb 24th, 2021

      • Steve Pring

        Great people, great rates, great service! Definitely recommend this Credit Union.
        Dec 28th, 2020

      • lynsta bemis

        Wonderful people. Always helpful. Good banking company
        Oct 26th, 2020

      Read Our 15 Reviews

      About
      First Community Credit Union

      First Community Credit Union is located at 1380 Biddle Rd UNIT A in Medford, Oregon 97504. First Community Credit Union can be contacted via phone at 541-282-7700 for pricing, hours and directions.

      Contact Info

      •   541-282-7700

      Questions & Answers

      Q What is the phone number for First Community Credit Union?

      A The phone number for First Community Credit Union is: 541-282-7700.

      Q Where is First Community Credit Union located?

      A First Community Credit Union is located at 1380 Biddle Rd UNIT A, Medford, OR 97504

      Q What is the internet address for First Community Credit Union?

      A The website (URL) for First Community Credit Union is: https://www.myfirstccu.org/

      Q How big is First Community Credit Union?

      A First Community Credit Union employs approximately 20+ people.

      Q What days are First Community Credit Union open?

      A First Community Credit Union is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is First Community Credit Union rated?

      A First Community Credit Union has a 4.5 Star Rating from 15 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      First Community Credit Union

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      12
      1
      0
      1
      1
      Write a Review

      Michelle Nieto on Google

      image Great rates and better customer service!! Reid the branch manger helped us with our auto loan and could not have been more pleasant to talk with.

      Business Response on Google Jul 29th, 2023
      Thank you for choosing us, Michelle! It is our mission to deliver exceptional service to our members, and we hope to have earned the opportunity to serve all your future banking needs.

      Jeff Zippi on Google

      image My local branch In Medford has a great manager and crew

      Michael Hern on Google

      image STAY AWAY! STAY AWAY! STAY AWAY!
      My company opened a business account here. After a few months FCCU would request multiple pages of questions be filled out. We did fill out the forms, but FCCU would end up sending us approximately 6 letters of the same questions. They did not like the fact we would withdraw large sums of money. They wanted us to open multiple accounts for each of our ATM's. (I'm sorry but didn't Wells Fargo have something similar go on? Tellers and bankers gaming the system and opening unnecessary accounts) When we showed them where the money was coming from they continued harassing my business partner and I. The bank manager swore he was "on our side" but would never let us talk to the "risk management" department that wanted to shut down our account which they eventually did. We asked who makes up your "risk management" dept. and they wouldn't give that information. I have multiple phone call recordings, letters, and emails documenting everything from start to finish. Trust me when I say that the recordings are not good. FCCU is a garbage Credit Union.

      Business Response on Google Dec 6th, 2020
      Your attempt to damage the reputation of First Community Credit Union now by misrepresenting what took place 12 months ago is dishonest. The Bank Secrecy Act and Anti-Money Laundering laws require financial institutions to monitor and know why businesses are using large amounts of cash to help federal authorities stop money laundering, tax evasion, and other crimes. Your account at First Community had no monthly service charge and no fees for cash usage. All attempts to structure your account relationship was to find a way we could continue to serve you and meet regulatory requirements. Employees were never paid incentives to open your accounts in our attempt to serve you and meet these requirements. The contact information for the branch and the Risk Management Department were on all correspondence. No calls are screened at First Community and all members of management are accessible to the public directly, including the CEO. When we are unable to fully reconcile how cash is being used, based on the stated purpose for the account, we may choose to ask a business to find another banking relationship.

      Steve Pring on Google

      image Great people, great rates, great service! Definitely recommend this Credit Union.

      Business Response on Google Aug 11th, 2020
      Thank you for sharing your experience with us! It is our priority to deliver exceptional service and competitive rates to our members. We are so glad to hear that is what you received. We look forward to serving your banking needs in the future.

      lynsta bemis on Google

      image Wonderful people. Always helpful. Good banking company

      Business Response on Google Dec 5th, 2020
      Thank you for your kind review! It is our mission to deliver exceptional service to our members and we love hearing that is what you experienced.
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      Overall Rating

      Overall Rating
      ( 15 Reviews )
      12
      1
      0
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