The Arbory Apartments

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Chamber Rating

3.0 - (125 reviews)
53
6
8
7
51
Read Our 125 Reviews

Chamber Rating

3.0 - (125 reviews)
53
6
8
7
51
  • Saurabh Acharya

    Wouldn't recommend Arbory because of the move out experience. I had false/incorrect charges billed at moveout. The leasing office didn't help rectify and offered no help. Instead of working through/understanding the incorrect charges, they outsourced this to a debt collecting company who now spam call/email me for these charges.
    Mar 8th, 2024

  • Melissa Lester

    I moved in three weeks ago, I came from out of state due to work. I couldn't have asked for better service. The office went above and beyond to help make this transition easy for me. My home was spotless upon move in, and amenities are super nice. Highly recommend
    Feb 29th, 2024

  • Myriam Machado

    New management is amazing!
    Feb 27th, 2024

  • saleh basmed

    Old management was more cooperative, but this new management its not as they started putting more restrictions in services like they closed clubhouse at 5 pm which is the time people get off work and need a place to chill out but guess what they close at this time so basically you never to get a chance to go to clubhouse unless you are unemployed.
    Feb 23rd, 2024

  • DJ Pelley

    Paying for parking that doesn't exist. Car was towed due to lack of space thats being paid for monthly. When brought up to management they were defensive and extremely unprofessional. Painted me like a bad guy and didnt take responsibility for lack of paid for spaces. Sent me on my way while laughing and making fun of me for losing my car. Drains clog constantly. Hot water is inconsistent. Carpet was filthy when moved in. Had 4 separate inspections while living here less than a year as well. Good luck if you decide to live here with a vehicle. Im aware about the business center parking not being a part of the arbory but your allowing people to pay for spots that aren't even available. I drive around every night since being towed hoping a spot magically opens up even though I'm paying for one. Maybe stop charging for spots that aren't even there.
    Mar 9th, 2024

Read Our 125 Reviews

About
The Arbory Apartments

The Arbory Apartments is located at 9250 NE Rockspring St in Hillsboro, Oregon 97006. The Arbory Apartments can be contacted via phone at 855-625-9054 for pricing, hours and directions.

Contact Info

  •   855-625-9054
  •   (503) 372-9136

Questions & Answers

Q What is the phone number for The Arbory Apartments?

A The phone number for The Arbory Apartments is: 855-625-9054.


Q Where is The Arbory Apartments located?

A The Arbory Apartments is located at 9250 NE Rockspring St, Hillsboro, OR 97006


Q What is the internet address for The Arbory Apartments?

A The website (URL) for The Arbory Apartments is: https://www.myarboryapartments.com/


Q What days are The Arbory Apartments open?

A The Arbory Apartments is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed


Q How is The Arbory Apartments rated?

A The Arbory Apartments has a 3.0 Star Rating from 125 reviewers.

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Ratings and Reviews
The Arbory Apartments

Overall Rating

Overall Rating
( 125 Reviews )
53
6
8
7
51
Write a Review

Saurabh Acharya on Google

image Wouldn't recommend Arbory because of the move out experience. I had false/incorrect charges billed at moveout. The leasing office didn't help rectify and offered no help. Instead of working through/understanding the incorrect charges, they outsourced this to a debt collecting company who now spam call/email me for these charges.

Business Response on Google Mar 7th, 2024
Hello! Thank you for reaching out to us. We always appreciate feedback from our past residents. We want to inform you that the property is now under new management, and unfortunately we cannot provide any information about what happened with the move-out charges before our time. We apologize for the inconvenience this may cause. Thank you again for your feedback. Sincerely, Billie A., Community Manager

Melissa Lester on Google

image I moved in three weeks ago, I came from out of state due to work. I couldn't have asked for better service. The office went above and beyond to help make this transition easy for me. My home was spotless upon move in, and amenities are super nice. Highly recommend

Business Response on Google Mar 15th, 2024
Hi Melissa, thank you for your great feedback! We pride ourselves on offering a top-notch experience and we're thrilled to learn we've succeeded. We're looking forward to your residency, and we encourage you to reach out if there is anything you may need. Thanks again! - The Arbory Team

Myriam Machado on Google

image New management is amazing!

Business Response on Google Feb 13th, 2024
Hello Myriam! Thank you for your 5-star review, it means a lot to us! Our team greatly appreciates your recognition of their efforts. We are always here to help you in any way we can, and we hope you'll reach out if there is anything more we can do for you. Have a wonderful day! - Billie A., Community Manager

saleh basmed on Google

image Old management was more cooperative, but this new management its not as they started putting more restrictions in services like they closed clubhouse at 5 pm which is the time people get off work and need a place to chill out but guess what they close at this time so basically you never to get a chance to go to clubhouse unless you are unemployed.

Business Response on Google Mar 19th, 2024
Hello Saleh, thank you for taking the time to provide your valuable feedback. We're sorry to hear that the updated clubhouse hours have impacted your experience. However, we have our event space which is open and ready for you to enjoy. We've designed it with your comfort and entertainment in mind, and we're confident you'll love it. If there is anything you'd like to discuss or if you have any additional feedback, please feel free to give us a call or stop by the office. Thank you again for your review. - Billie A., Community Manager

DJ Pelley on Google

image Paying for parking that doesn't exist. Car was towed due to lack of space thats being paid for monthly. When brought up to management they were defensive and extremely unprofessional. Painted me like a bad guy and didnt take responsibility for lack of paid for spaces. Sent me on my way while laughing and making fun of me for losing my car. Drains clog constantly. Hot water is inconsistent. Carpet was filthy when moved in. Had 4 separate inspections while living here less than a year as well. Good luck if you decide to live here with a vehicle. Im aware about the business center parking not being a part of the arbory but your allowing people to pay for spots that aren't even available. I drive around every night since being towed hoping a spot magically opens up even though I'm paying for one. Maybe stop charging for spots that aren't even there.

Business Response on Google Feb 19th, 2024
Hello DJ, thank you for your valuable feedback. We're sorry to learn of the situation with your vehicle being towed. We want to clarify that your vehicle was towed from the business center next to our community. We make an effort to ensure that our residents have opportunities for parking spaces, and we do offer different parking solutions that might be a good option for you. As you may know, NALS Apartment Homes has recently taken ownership of the community as of mid-December. We apologize for any situations you may have experienced before then. We're committed to providing top-notch maintenance services, and we encourage you to let us know if you have any requests that require our attention. In the meantime, if you need any assistance, please feel free to contact our office at 971-708-6034. We're available if you need anything, and we'd love to repair your outlook on the community. Thanks again for taking a moment to share your review with us. - Billie A., Community Manager

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Overall Rating

Overall Rating
( 125 Reviews )
53
6
8
7
51

Write a Review

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