Bumblebee Batteries

Two years later my BeeLINE Battery is going strong.
Jun 19th, 2023

Service was fine, until it came to the CORE deposit refund. Seems that Bumblebee has been taken over by Green Bean- and they refuse to fulfill the contract to refund the deposit as was stated in the original contract.
Mar 2nd, 2023

Nov 23rd, 2022

Fast shipping and customer service is excellent. They take your calls and return voice-mails. Emails are also prompt. I highly recommend Bumblee bee to anyone with a 1st gen Insight. I'm glad I finally have my Insight back on the road with a working HV battery
Jun 16th, 2022

I am deeply disappointed with the experience I had with Bumblebee Batteries. My battery replacement failed about one month after the warranty expired. Instead of addressing the problem or offering a proper investigation, they provided a canned response simply suggesting I purchase another one of their batteries. I've tried to keep the conversation going to find an amicable resolution and they stopped responding. The timing of the failure, right after the warranty expiration, raises concerns about the quality and reliability of their product. The lack of customer service and the company's unwillingness to look into the issue further has left me feeling undervalued as a customer. The suggestion to buy a new product without addressing the underlying issue is both dismissive and disappointing. Overall, my encounter with Bumblebee Batteries has been marked by complete disregard for customer satisfaction and a lack of willingness to address legitimate concerns. I hope that by sharing my experience, others can make informed decisions and consider alterative options. Update: This update is in response from the owner. While my review has prompted a response from the owner, they still have not responded to my direct email about the warranty issue that I sent prior to this issue. Despite my attempts to reach a resolution through email, they have not acknowledged or addressed my concerns regarding the warranty expiration and subsequent product failure. While I appreciate the offer to investigate the matter and find a resolution, the lack of communication raises doubts about their commitment to satisfaction. It's disheartening I had to resort to posting a public review to elicit a response rather than through direct channels of communication. In the time since my initial review, I took the initiative to replace the battery elsewhere due to the urgency of the situation and lack of timely assistance. I will update this review if Bumblebee Batteries eventually addresses my concerns regarding the warranty issue and provides a suitable resolution.
Jun 30th, 2023