Grants Pass Cellular - Cell Phone, Smartphone, and Tablet Repair Specialists

May 29th, 2023

Can't say enough about this place! Thank goodness I went here vs 3 plus hour last time at t-mobile!!! 1 man working so be patient but he knows his stuff! If you value your time like I do I highly suggest going here 1st!
Apr 29th, 2023

Don't get phone insurance! It'll cost as much or more than just paying these local people to fix it. They're awesome. Nuff said.
Apr 27th, 2023

Good
Apr 18th, 2023

I do not understand how this place has such good reviews everyone Ive been talking to recently has had issues. After getting my Samsung galaxy s22 ultra phone screen repaired here the phone wouldnt work because it said that there were non-authentic parts used. After bringing it back in and asking about that, all that was said is that he used authentic parts, but Samsung flagged it because there was no Samsung sticker on the part he used? Made no sense. So after paying $385 for them to fix my screen with faulty parts, I had to pay Samsung another $320 to fix what gp cellular did not fix. I went in with the receipt and proof of payment to ask for a refund and was told it wasnt possible due to them being a small business. So I paid twice to have the same problem fixed, for no reason. They also claimed they would try to help me get a refund from Samsung. I sent multiple emails and they just stopped responding. I would suggest to never go here, Im out $700 because I decided to. Such a shame as I always want to support local businesses but I will never go back and I will never tell anyone else to. On top of this, I understand parts take a while to arrive, but it was almost impossible to get ahold of them with their number available on google, and multiple times I would try to go in they would be closed with no explanation, and my voicemails were never returned I just had to keep going in hoping someone would be there. What a headache it was to work with this business.
Apr 21st, 2023