T-Mobile
-
211 NE Terry Ln C
Grants Pass, Oregon 97526 - 541-295-8033
Hours
Chamber Rating
-
Jim Shine
Absolutely the worst customer service I have ever experienced. Didn't provide what they promised. After being told they would fix the problem and admittedly it was their mistake they never solved the problem. Was told they were working on it and would call me back,7 times, never received one call back. Was told they were to busy with customers in the store and they were priority. I would have thought fixing their mistake would have been priority. Avoid this this store.
Jun 25th, 2023 -
Lulu Ryou
What dreadful service! This was my third attempt to purchase a new phone. They can always order it! If I wanted them to order it, which is what I ultimately had to do, I wouldn't be there. My most recent phone purchase was a lemon! Verizon will be ecstatic if it is! Fix your mobile strategies or you'll just promote Verizon more! Have a nice day and please place your robot assistant where the sun doesn't shine!
Jun 12th, 2023 -
Charles Simpkins
Spent 1.5 hours waiting for 1 of the 2 sales associates to even acknowledge we were there waiting to become t-mobile customers. During that time 6 customers walked out, including my wife and I. One sales associate kept yawning, mouth wide open, with complete lack of courtesy for the customer he was attending to. The store lacks Professionalism and common courtesy!
May 23rd, 2023 -
Rick Hawks
Tyler in Grants Pass is a great phone rep. He knows his product and explains very well. He is the T-Mobile guy to see.
May 17th, 2023 -
Erin Lemoi
The store manager in GP needs to work in her customer service skills. I have delt with her a few times and every time she is combative, snide and arrogant. She talks over people instead of letting them explain their issue. And when you insist on being heard she gets an attitude and very UNhelpful.
May 2nd, 2023
About
T-Mobile
Visit the T-Mobile store in Grants Pass and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 211 NE Terry Lane Ste C can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 541-295-8033
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: 541-295-8033.
Q Where is T-Mobile located?
A T-Mobile is located at 211 NE Terry Ln C, Grants Pass, Oregon 97526
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.t-mobile.com/store-locator/or/grants-pass/terry-ln-grants-pass-pkwy?cmpid=WTR_SE_YXT_U98MLWB9027148&y_source=1_MzY4NjY1Ny01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is T-Mobile?
A T-Mobile employs approximately 20+ people.
Q What days are T-Mobile open?
A T-Mobile is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 3.5 Star Rating from 119 reviewers.
Hours
Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 119 Reviews )Jim Shine on Google
Absolutely the worst customer service I have ever experienced. Didn't provide what they promised. After being told they would fix the problem and admittedly it was their mistake they never solved the problem. Was told they were working on it and would call me back,7 times, never received one call back. Was told they were to busy with customers in the store and they were priority. I would have thought fixing their mistake would have been priority. Avoid this this store.
Lulu Ryou on Google
What dreadful service! This was my third attempt to purchase a new phone. They can always order it! If I wanted them to order it, which is what I ultimately had to do, I wouldn't be there. My most recent phone purchase was a lemon! Verizon will be ecstatic if it is! Fix your mobile strategies or you'll just promote Verizon more! Have a nice day and please place your robot assistant where the sun doesn't shine!
Charles Simpkins on Google
Spent 1.5 hours waiting for 1 of the 2 sales associates to even acknowledge we were there waiting to become t-mobile customers. During that time 6 customers walked out, including my wife and I. One sales associate kept yawning, mouth wide open, with complete lack of courtesy for the customer he was attending to. The store lacks Professionalism and common courtesy!
Rick Hawks on Google
Tyler in Grants Pass is a great phone rep. He knows his product and explains very well. He is the T-Mobile guy to see.
Erin Lemoi on Google
The store manager in GP needs to work in her customer service skills. I have delt with her a few times and every time she is combative, snide and arrogant. She talks over people instead of letting them explain their issue. And when you insist on being heard she gets an attitude and very UNhelpful.
Overall Rating
Overall Rating
( 119 Reviews )Write a Review
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