Cutting Edge Illusions

They got over Spry all over my car and the Owner was rude and wants to charge me to repaint my car!!! DONT COME HERE!!!
Mar 26th, 2023

DONT WASTE YOUR TIME HERE!!!!
Mar 12th, 2023

I dropped my 5th wheel off after receiving a quote and an expected completion date by the end of the week. We are now in week 3 and not once have they initiated a call to let me know they were running behind. At the end of week 2 they said it had been started, but not finished. Now I am being told probably the end of this week and it hasn't been started. I advised them that it is to be consigned and they cost me the labor day weekend. I'm not sure when they will actually start it, but the service/ communication has been awful thus far Service: Exterior painting
Sep 21st, 2022

I had Cutting Edge Illusions sand blast and powder coat my utility trailer that I am building. The job was above and beyond what i had expected to get. It went from a rust filled trailer frame, to a beautiful and durable black finish. All of the rails, chasis, fenders and even the axles. They even cleaned up some of the dings in the fenders that I did not ask for. I can't wait to bring them more projects to help me complete!
Feb 19th, 2021

I took my parts to CEI on December 3. I was provided a quote in the amount of. $1,820.00 and told the parts were estimated to be ready by the end of the year, December 31, 2020. On 01/20/2021, having surpassed the estimated completion date by nearly double I asked for a firm completion date. Solomon all but actually stated my job kept being bumped for more lucrative jobs, "competing priorities" I think it's how he put it. I showed up on 01/27, as told, to get my parts at 3:50 pm & no one in the facility knew what I was talking about. We found my order, still on the racks, not wrapped and in no way ready for transport. I immediately emailed Solomon at CEI/VP and shared my concerns. The response I received stated: your parts are in final quality review, would you like the parts done on time or correctly? Well, color me a fool, but both really!! Is that odd? Would receiving your steak dinner two hours after ordering be upsetting, even if it was done right? I suggested an adjustment to the bill was in order for the repeated failures on the part of CEI/VP. CEI/VP agreed and re-developed the price quote by more than double from $1800.00 to $3,514.96! NO JOKE, AFTER COMPLAINING AND ASKING FOR AN ADJUSTMENT THEY AGREED BY INCREASING THE AMOUNT DUE!!! CEI/VP then reduced the price to $2,070 for a net increase of 250.00 after I voiced my complaint. But it gets better! I finally get my parts home. And begin unwrapping and inspecting them. Remember above when Ariel asked if I wanted the parts done on time or correctly? Haha! Wrong on both accounts!!! I get back to the house, unwrap the parts and neither the front nor rear fender has any paint, primer or coating on the underside, just bare raw metal!!! Neither done on time, nor correctly, or even within budget! This makes me really laugh at the email when they speak to going through final quality review! By whom? A blind man with no hands? I called and spoke with Solomon. He claims motorcycles don't come from the factory painted on the underside, they use an "undercoating". Interesting because I personally took this fenders down to bare metal myself, and they were painted. Further, while I can see why an undercoating vs. paint may make sense on some applications, my front fender floats above the front tire, with four bolts afixing it to the forks. When you look through the forks you see the underside of the fender mounting tabs which are an ugly matt black rather than professional looking paint. Even better however, is when I return to pick up the fenders you can actually and quite literally see metal through the thin veneer they sprayed over it, nor did they tape it, so there is a pronounced, uneven and unfinished look to them now. I have a lot more parts to get powder coated. Imagine the difference in review had Solomon simply apologized and offered me 10-15% off my next job? I'd have been happy, I'd have returned with more work and I would have shared my positive experience with my extensive network of friends, family and aquaintances. As a result CEI/VP would have made more money. Instead, CEI/VP would rather hold my parts hostage for more than the agreed upon price after double the reported completion time with the work being poorly and incorrectly done. I am utterly convinced your experience will be the same should you choose to use this company, but don't say no one warned you...
May 3rd, 2021