All Seasons Equipment

Great customer service! Good prices! I would recommend again!
Nov 13th, 2023

A very good service
Nov 6th, 2023

Went in looking for a profession grade mower, bought a high quality Exmark. Extremely knowledgeable staff. Staff serviced the mower prior to sale, helped load it in the rear door of the RV. Mower ran immediately with one light pull on the starter. Very well outfitted store, knowledgeable staff. Highly recommended
Sep 23rd, 2023

In this day and age you have to go the extra mile for customer service and this place does not go an inch. Three times I have come in to the store and have been met with condescending customer service at the front. Im not a pro, I'm just a consumer with a large chunk of property that I have to maintain. This last time was a continuation of their lack of customer service. I needed an air filter for a trimmer and albeit it's my fault for not coming in with the exact part number the girl at the counter could not be any less helpful. I tell her the model of the trimmer, she asked what kind of motor, I tell her the name of the motor and she asked me what the exact serial number was for the trimmer lol. Then I looked it up online and showed her and said I had the filter part number but I was not sure if it was generic or not. You know what she says " go home and take a photo of the part number and call her and tell her and she will put aside". I was able to find immediate information on a mass online commerce company. The icing is I needed one that day so I stop by the local big store and I ask the person "air filter for a """ and she takes me right to the part and says it's not showing up in stock but it was in stock at another location, she walked me to the counter and put it on hold.
Mar 27th, 2024

There is some good news, after months, multiple trips from out of town to to pick up and return incorrect parts and getting more attitude than help from the parts guy, I finally got most of what I needed. Ordered a seat and hood parts for my Husky mower, model 20K46. Got the right seat and a couple weeks later, the hood parts, minus the grill. The side vent didn't fit (wrong part) so I returned it and told the parts guy I was concerned the grill we were waiting on may also be incorrect and he assured me that according to the computer it was the right one (said the same about the vent). A couple months go by and the grill comes, I get it home and sure enough, it doesn't fit, it's the wrong grill. I returned it and was now told that the parts I needed weren't available anymore but he could sell me a hood from the bone yard that would match mine. I came back a few days later, returned the remaining hood parts (light lenses and bezel) and showed him a picture of my hood with the model # on it. He came back with the hood off a different model. Said my particular model wasn't out there but this one would fit and charged me $150. Got it home. Surprise, didn't fit, was 2" short of reaching the dash cowling. I called, he said I could return it but before I did, I called Cascade Power Equipment in Lebanon to see if they had a match in their boneyard. Guy said unfortunately they didn't have the room to store parts rigs and asked what I was looking for. Within minutes he found out those parts were no longer available and gave me other model #'s that used the same grill and vents and said their hoods would likely be a match for my mower. Nice guy. Couldn't sell me a thing but was glad to be of help. He gets 5 stars.Brought the hood back to ASE but before returning it I checked out the boneyard for those other models. To my surprise, there, about 10 -15' from the mower their guy got the wrong hood off of was a 20K46 with a hood!! Judging by all the broke down rigs and parts around it, it didn't just show up there. Took the wrong hood in and told the parts guy what I'd found out back. Could tell he wasn't too happy about that so I didn't bother asking why a couple days earlier he told me it wasn't there. At that point not much of what he'd told me was accurate. He said the one he sold me was in better shape and he thought it would fit and that he'd exchange it for the correct one I'd found. I pointed out that as he said, the one he sold me was in much better condition, could he give me a break on the price? Didn't even mention all the time and gas I'd already wasted dealing with his mistakes. He got pissy anyway and said he'd refund my money but now he wasn't going to sell me the other hood because they don't sell used parts???? Up to this point I'd avoided arguing with him realizing neither that nor reason would get me anywhere with the clown and besides, this was my only shot at getting what I needed and I'd already done most of the work for him, so I said I'd do the exchange if he still would and reluctantly, like he was doing me some kind of favor, he said yes. I cancelled the order for another part I was still waiting on. Would probably have had to return it too. One star for going to the right place. None for for having to waste a ton of time, energy and gas dealing with the misgivings of a less than helpful stool jockey who acts like selling you parts is an unpleasant, bothersome chore, not his job.
Sep 7th, 2023