GameStop

Purchased a headset as a gift, unfortunately it was defective and had to be returned. When the headset was returned to the store, the staff did nothing to make the sale right. In fact they pushed the responsibility onto the recipient of the gift and told him to call other stores to track down a replacement. When confronted about their lack of customer service, their response was that they are not required to find a replacement. Received much better service and a better price from Walmart. 100% would never recommend this store to anyone.
Jun 20th, 2023

The Corvallis OR store needs a new manager. We waited on line for over 3 hours PAST the game release for zelda. Because the store manager decided to start a raffle at 9:15pm with two lines going separate ways down the block. He sent some associate out to survey the crowd asking if we preordered and if we wanted a chance to get the special edition. This caused a hold up for 1.5 hours, followed by the store manager selling copies to people and saying he may not be able to fulfill pre-orders, he also stated that he ran out of the pre-order bonus plaques because he was giving them away to people who were just buying, and promised them to his associates, who come first. The store manager used this opportunity to act like a used car salesman and try to not only upsell zelda things, but anything in the store that he felt people needed. I witnessed him take multiple people to multiple products and explain the reasons they would need said product, instead of moving the lines forward so people could get their preorders. I along with the people of corvallis OR are disgusted by this clown, he is the biggest joke of gamestop. I know it's hard, especially large scale pre-order events, but to have a store manager literally not pre-ring people up, try to upsell, and then admit to almost running out of product and pre-order bonuses because of their incompetence, its embarrassing. Not to mention if we have to hear him argue with anybody else, about why elden ring is better than zelda I'm sure someone will buy all the copies of elden ring just to destroy them. Chris is in the wrong profession, he does not belong in gamestop, he is under qualified, not professional and cannot see past his own clouded judgment to understand the needs of his associates, customer base, or anyone beyond himself. Picture is midline wait at 8:50pm
May 23rd, 2023

May 7th, 2023

May 5th, 2023

Walked up with the intention of purchasing a Nintendo Switch and a couple of games at 5:50 pm and door was locked with a note that says closed at 6:00. 5/24/2023
May 4th, 2023