Umpqua Bank

We have banked with Umpqua for 15 years and have primarily dealt with the Clackamas Branch. All of the interaction with the staff have been great. I especially appreciate Josh Kirby, he is personable and professional and helped us on a number of banking issues.
Dec 27th, 2021

A special thank you to Josh Kirby for his help in getting my accounts set up. he was personable and very professional in our interactions. He is a great representative of Umpqua Banking and the quality of your staff. Judy Dangerfield
Nov 28th, 2021

My wife and I have been banking with Umpqua Bank for better than a decade. Recently, we had an opportunity to secure a lower percentage mortgage through a competitive bank. Not only did Umpqua assist in a smooth transition, they congratulated us on our find! As the transition progressed, however, we were let down and very disappointed with the other banks terms for a home equity (HELOC) loan. Sure enough, Umpqua Bank wecomed us back into the "family" and secured a very reasonable HELOC loan with perks such as "locking" down the HELOC with a ten-year, very attractive, low rate. Our hats are off to the pleasant banking experiences with Umpqua Bank thanks to Jeannne and Josh. We highly recommend Umpqua Bank for your banking needs!
Sep 26th, 2021

I want to extend my thank you to Josh Kirby, Relationship Banker at Umpqua Bank, Clackamas, Oregon for his expert knowledge and Banking experience and for helping me with all my banking needs.
Sep 13th, 2021

As business owners, we cannot recommend Umpqua highly enough. We previously banked with one of the largest banks in the country and received virtually no communication nor support when we needed it the most. The final straw was when we were applying for the COVID Paycheck Protection Program (PPP) loan. The bank we had been working with refused to communicate any updates on our application and then denied us because of a "system glitch." With the program's funds dwindling rapidly, we were certain that we were going to miss our opportunity so we approached Umpqua. Within a matter of a couple of days they helped us submit a new PPP application. We received funding shortly thereafter, as Umpqua had set up an extremely efficient process to capture and distribute funding ahead of most other banks. We subsequently moved all our banking to Umpqua. Without exception, every single person at this branch has been incredibly helpful, attentive and proactive. We receive follow-up calls without requesting them, solutions to problems we didn't specifically ask assistance with (or that even pertain to banking) and more. Umpqua treats us not just as valued clients but more like business partners. We've personally banked with the nation's largest banks, with credit unions and a nationwide bank who caters to the military with a very good reputation. None of them compare to the service levels Umpqua has provided.
Sep 24th, 2021