Les Schwab Tire Center

Internet was down, but they were accommodating and we were able to get approval over the phone for my fleet vehicle so I could still get new tires in a timely manner.
Apr 4th, 2024

Snow tires were swapped out and stored promptly. However, I was almost charged $224- not the original $124(I had to inform the service writer that the tires are on rims). There might have been some miscommunication between the mechanic and the service writer. Regardless, I was frustrated they didn't have the correct information and were about to charge me a larger amount. I used to like going here, but in recent years, each time I have gone there, at least one thing had to be corrected or fixed (either system error or human error).
Apr 3rd, 2024

I really hate to write this negative review because this location has done me really well in the past. But after today.... so my wife had a wobbly tire (wasn't balanced properly) and she had went in to this location to have it balanced. They tried to tell her it was probably an axle and that they'd have to keep it until Tuesday. She is smart with cars and explained it's not an axle because all four corners of the car has independent suspension and that if anything it was a spindle or a blown shock/strut not an axle, but for them to check the tires balance anyways. They not only declined to even look at the tire but patronized her and she was told to her face she doesn't know what she's talking about. So they turn her away without even looking at the tire. Forcing her to drive off in an UNSAFE vehicle. She calls me and I tell her to call discount tire. 2 hours later she's not only walking out with a BRAND NEW less than a year old set of Bridgestone tires for under $200 but walks away with the SAME EXACT TIRE re-balanced that was the whole issue in the first place!!!! Shame on you les schwab for letting someone drive away like that! Also, the tire that was the issue was a full size spare that we had to use a week back during a road emergency, and now it's perfectly balanced ready to use as a spare again. Les Schwab, please make sure your staff knows what the heck they're talking about and if someone comes in with an unbalanced tire please for the love of God just check the damn tire before patronizing a customer, and forcing her to drive an unsafe vehicle to your competition to get the hook up of a lifetime all because yall wouldn't just balance the damn tire!!!!
Mar 24th, 2024

We were on vacation and got a flat tire just outside of Bend. We looked them up and went in and they got us in fast, patched the tire and we were on our way. The place was clean, employees were friendly. Thank you.
Mar 24th, 2024

Borrowed car from owner of house/pet sit. Tire indicator gauge came on. Went to Les Schwab in Bend. Told 90 min wait. Probably less than 30, 2 workers came out individually explaining well their findings-- the sensors are off. Filled left front tire 2 psi to match other 3. No charge. Excellent customer relations! Gave me print out of other checks they did including need for front end alignment. Thanks Les Schwab.
Mar 22nd, 2024