Rivermark Community Credit Union

Alexander Mart _{on Google}

Jan 20th, 2024

No no no I do not recommend it for the community, this bank will give you a headache if you open an account

A Hill _{on Google}

Dec 27th, 2023

In response to the owner: The fact that you believe I have posted multiple reviews further proves that there is an actual issue at this branch that is causing multiple clients to be frustrated with lack of human-staffing. I wish I was the only perturbed customer, Janet, but unfortunately this branch's recent reviews show that I am not.
Rivermark, do better. The employees are friendly at this location but I find it ridiculous that you staff a "check in" person instead of staffing that employee to help your customers. I walked into an empty branch and am told that I would need to wait 15 minutes before someone could *maybe* help me. Such a waste of anyone's time. I walked into Chase Bank within the same parking lot and was greeted AND helped by the teller. My transaction with them was complicated and they were still able to get me in and out quicker than the 15 minute wait time I was told I would have at Rivermark. This Rivermark location seems to only have virtual tellers that cannot fully assist their clients.

Oregon Moto Adventures _{on Google}

Dec 17th, 2023

Friendly employees but seriously over a 15 minute wait to pull cash out? These virtual teller things are an absolute joke. Bring back real people and real tellers. I had to use the virtual teller to tell the branch that I needed a certain amount of cash withdrawed. After waiting 15 minutes of no one helping I just had to go back to the virtual teller to get cash. Absolutely stupid to have virtual tellers and no one willing to help at the branch