Chamber Rating

2.8 - (17 reviews)
6
0
3
1
7
Read Our 17 Reviews

Chamber Rating

2.8 - (17 reviews)
6
0
3
1
7
  • A S

    New manager horrible doesnt care about tenants rights and this smoke free property now has LARGE ash trays multiple places. Placed here by MANAGEMENT. Now always smell smoke right outside my window because manager encourages it. This is peoples homes, not a bar we dont need ash trays! Violates everybody contract!
    Apr 1st, 2024

  • Evan Thompson

    Im thankful that this was my first ever place of my own. The apartment had little to no problems, and we really appreciate community manager Tuckers dedication to the property.
    Jan 7th, 2024

  • S G

    Ive lived here two years. There have been multiple management changes and contractors. Some good some bad. Only reason Im giving 5 stars is because of Travis with Local Landscapes. He does an amazing job keeping this complex looking nice. He went out of his way to help me with something that management has ignored for months. Travis has a great work ethic and customer service. He does the little things that the other landscapers have ignored. He does so much more than just mow the lawns. The apartments themselves are ok. Spacious and very dated, I can hear my neighbors nonstop. Poor insulation and moldy.
    Jul 27th, 2023

  • Jamie Marsh

    I love this property! The units are huge and the ceilings are so high! The manager Tucker is great! He is really cleaning things up. Every time I see the property it looks better!
    Dec 14th, 2022

  • Jorden Holland

    TLDR: Water leak for 3 months, only recently repaired. Water damage is extensive, in both the living room and bedroom. Still has yet to repair that. They keep scheduling days for it and they keep delaying it. Update 2024: it's been over two years since I left a previous 1 star review. Since then, there has been multiple management changes so those previous issues are less relevant to my current ones. I wish I could say things have gotten better but they have gotten MUCH WORST. A month ago a water leak caused uprooted us from our bedroom for a week and a half and ruined a lot of my childhood belongings. Now, I will saw that water leaks can't always be prevented so it's not entirely on them. But guess what? Two weeks after they told us we could move all our stuff back, the same exact leak happens. They assured us they fixed the problem and lied about it. Update (February 2024) It has been two months since we've notified the landlord of the roof leak. It is still not fixed. We have been left without a bedroom for most of winter. Our bedroom furniture is cluttering the living room, making it so we can't have guests over. New Years, Valentines Day, Presidents Day, Super Bowl. All of these events gone. The portfolio manager did reach out to me and assured me that once they got the HVAC people here, the problem would be fixed. She then gave me $500 credit on my rent, which was nice at the time since it was only a few weeks into the problem. But, earlier this month they realized it was the roof all along and it's somehow taking over three weeks for them to schedule someone to come out and fix it. 03/14/2024: They have finally fixed the leak last week. But, none of the repairs have been made yet to our apartment. Repairs were supposed to start three days ago but the restoration team had an emergency. So it's delayed to this Friday. It's just crazy to me that we're expected to continuously believe the landlords are simply victims of circumstance. There's been like a hundred things that have delayed us getting back into our bedroom, and it's supposedly never the landlords fault. It is your fault. Plain and simple. Here's why: 1. No periodic roof inspections or cleanings. Some of the roofs have an inch of moss growing on them. They clearly are not cared for 2. Hired low rated roofers who missed two damaged sections of the roof 3. Misidentified the issue as an HVAC issue. 4. No expedited repairs. Had to wait as long as humanely possible because this wasn't an "emergency issue" Also, in response to the updated reply: There were multiple consecutive dry days in February. I know because I was literally dragon dancing OUTSIDE for Chinese New Years 3 times a week for all of February. I even have KGW news coverage of this. Update 3/15/2024 SOMEHOW GOT WORST AS UNBELIEVABLE AS ITI S. Were told repairs were starting today after multiple delays. Then just got told there is MORE DAMAGE IN MORE ROOMS then we were even told about. So now our living room, the only room we can sleep in, is also water damaged. It was originally tested as dry but because of the extreme delays water eventually made its way to it. This must be the the single worst apartment in all of Portland Metro. ALSO the portfolio holder has been NOT been replying to my emails and instead sent her assistant to talk with me because apparently the habitability of her apartments isn't important enough for her to respond to.
    Mar 27th, 2024

Read Our 17 Reviews

About
Landmark Apartments

Landmark Apartments is located at 7915 SW Hall Blvd in Beaverton, Oregon 97008. Landmark Apartments can be contacted via phone at 503-643-5614 for pricing, hours and directions.

Contact Info

  •   503-643-5614

Questions & Answers

Q What is the phone number for Landmark Apartments?

A The phone number for Landmark Apartments is: 503-643-5614.


Q Where is Landmark Apartments located?

A Landmark Apartments is located at 7915 SW Hall Blvd, Beaverton, OR 97008


Q What is the internet address for Landmark Apartments?

A The website (URL) for Landmark Apartments is: http://www.daltonmngt.com/


Q How is Landmark Apartments rated?

A Landmark Apartments has a 2.8 Star Rating from 17 reviewers.

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Ratings and Reviews
Landmark Apartments

Overall Rating

Overall Rating
( 17 Reviews )
6
0
3
1
7
Write a Review

A S on Google

image New manager horrible doesnt care about tenants rights and this smoke free property now has LARGE ash trays multiple places. Placed here by MANAGEMENT. Now always smell smoke right outside my window because manager encourages it. This is peoples homes, not a bar we dont need ash trays! Violates everybody contract!

Business Response on Google Mar 27th, 2024
Hi A S, we are sorry to see this review of Landmark. We will pass on the details of your concerns to the supervising team that oversees Landmark. Should you wish to reach us directly so that we can address any ongoing concerns, you can email us at [email protected]. Thank you.

Evan Thompson on Google

image Im thankful that this was my first ever place of my own. The apartment had little to no problems, and we really appreciate community manager Tuckers dedication to the property.

Business Response on Google Jan 1st, 2024
Hi Evan, We are so happy to hear you have had a positive experience at The Landmark. We will be sure to pass along your encouraging words for Tucker. Thank you.

S G on Google

image Ive lived here two years. There have been multiple management changes and contractors. Some good some bad. Only reason Im giving 5 stars is because of Travis with Local Landscapes. He does an amazing job keeping this complex looking nice. He went out of his way to help me with something that management has ignored for months. Travis has a great work ethic and customer service. He does the little things that the other landscapers have ignored. He does so much more than just mow the lawns. The apartments themselves are ok. Spacious and very dated, I can hear my neighbors nonstop. Poor insulation and moldy.

Business Response on Google Jul 19th, 2023
Robby, thank you for the positive review! We appreciate you taking the time to leave us feedback. We are so happy to hear about your positive experience with Travis! We would really appreciate it if you could email us directly at [email protected] so that we can get the best person to get in touch with you regarding the troubles you are experiencing.

Jamie Marsh on Google

image I love this property! The units are huge and the ceilings are so high! The manager Tucker is great! He is really cleaning things up. Every time I see the property it looks better!

Business Response on Google Mar 28th, 2023
Thank you for the 5-=star review. We are happy to hear you like what we are doing. Thanks!

Jorden Holland on Google

image TLDR: Water leak for 3 months, only recently repaired. Water damage is extensive, in both the living room and bedroom. Still has yet to repair that. They keep scheduling days for it and they keep delaying it.
Update 2024: it's been over two years since I left a previous 1 star review. Since then, there has been multiple management changes so those previous issues are less relevant to my current ones. I wish I could say things have gotten better but they have gotten MUCH WORST. A month ago a water leak caused uprooted us from our bedroom for a week and a half and ruined a lot of my childhood belongings. Now, I will saw that water leaks can't always be prevented so it's not entirely on them. But guess what? Two weeks after they told us we could move all our stuff back, the same exact leak happens. They assured us they fixed the problem and lied about it.
Update (February 2024)
It has been two months since we've notified the landlord of the roof leak. It is still not fixed. We have been left without a bedroom for most of winter. Our bedroom furniture is cluttering the living room, making it so we can't have guests over. New Years, Valentines Day, Presidents Day, Super Bowl. All of these events gone.
The portfolio manager did reach out to me and assured me that once they got the HVAC people here, the problem would be fixed. She then gave me $500 credit on my rent, which was nice at the time since it was only a few weeks into the problem. But, earlier this month they realized it was the roof all along and it's somehow taking over three weeks for them to schedule someone to come out and fix it.
03/14/2024: They have finally fixed the leak last week. But, none of the repairs have been made yet to our apartment. Repairs were supposed to start three days ago but the restoration team had an emergency. So it's delayed to this Friday. It's just crazy to me that we're expected to continuously believe the landlords are simply victims of circumstance. There's been like a hundred things that have delayed us getting back into our bedroom, and it's supposedly never the landlords fault. It is your fault. Plain and simple. Here's why:
1. No periodic roof inspections or cleanings. Some of the roofs have an inch of moss growing on them. They clearly are not cared for
2. Hired low rated roofers who missed two damaged sections of the roof
3. Misidentified the issue as an HVAC issue.
4. No expedited repairs. Had to wait as long as humanely possible because this wasn't an "emergency issue"
Also, in response to the updated reply: There were multiple consecutive dry days in February. I know because I was literally dragon dancing OUTSIDE for Chinese New Years 3 times a week for all of February. I even have KGW news coverage of this.
Update 3/15/2024
SOMEHOW GOT WORST AS UNBELIEVABLE AS ITI S. Were told repairs were starting today after multiple delays. Then just got told there is MORE DAMAGE IN MORE ROOMS then we were even told about. So now our living room, the only room we can sleep in, is also water damaged. It was originally tested as dry but because of the extreme delays water eventually made its way to it. This must be the the single worst apartment in all of Portland Metro.
ALSO the portfolio holder has been NOT been replying to my emails and instead sent her assistant to talk with me because apparently the habitability of her apartments isn't important enough for her to respond to.

Business Response on Google Feb 19th, 2024
Updated response: We are so very sorry that you are dealing with this repair need and we understand your frustration. We reached out to the supervising staff and understand that this repair is currently scheduled with a vendor and considered top priority. Due to the nature of the issue, the vendor needs two completely dry days in order to perform the repair and unfortunately we are in some wet weather. We understand that the site staff has been continuously in touch with you since they were made aware of the issue. We really hope that this resolves soon and we strongly encourage you to reach out to us directly at [email protected] so that we can put you directly in touch with the Portfolio Manager for Landmark. They will be able to discuss your concerns directly with you. Thank you! Previous response: Hi Jordan, We are really sorry to read your review of one of our communities. We have unfortunately had management changes. Our aim is always to strive for good communication and for attentive staff both onsite and those at our corporate offices overseeing the community. We would really appreciate it if you could reach out to us at our corporate office via [email protected]. We take feedback from our residents seriously, and we are passing on this review to our manager onsite as well as their supervising team. With the weather last week, it has been hard to get vendors to come out, but our staff should be in touch and be communicating with you at each step. If not or should you have further feedback, please email us at the aforementioned email so that we can be sure you are receiving the proper attention. Thank you.

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