United States Postal Service

Oct 16th, 2021

I own a small business in Roff, my mail has been going to neighbors and they have a really, really hard time delivering medium sized packages from amazon. I've gone in multipole times and have asked to speak to the post master and even though the person behind the desk is never the same they always represent themselves and the post office as the post master, wasn't aware there was so many post masters in Roff. Last time I went in the elderly person behind the desk was making fun of me for having a physical disability that makes it difficult to write.
Jul 14th, 2020

I have a small business and order a lot of product online. Numerous times my mail has been given to other people in Roff. Luckily some of the people get in contact with me and let me know they have my mail or packages or bring it to my home. I have addressed this issue with the local post office and they have even admitted to me that they have put in in the ring box. Im still trying to locate a package that was delivered to the post office on March 10th. I have given the post office my tracking number and they admitted to me that they allowed someone to pick it up at the window. First off this package has my name on it and pretty much everyone knows me including the workers in the Roff post office. Second it is addressed to me so if someone someone comes up to the window and hands them a yellow slip that was placed in the wrong box I feel the workers should look at the package before it goes out and then they can plainly see that it is not there name or address and then they can stop it from going out. Ive addressed this but Im told dont worry about it, this is a small town and it will show up. NO!! I am worried about it because its the post offices fault and Ive paid for the product and sometimes the extra cost to have it delivered in a timely manner. Dont worry about it doesnt help my business or my customers. The people that work there are good people but they need to understand that its business and my personal mail should be as important to them as it is to me. If I do not receive this package then I expect Roff ok post office to start paying me for the product and for there mistake. Its not the companys fault who I order the product from because they are delivering It as scheduled. Its the Roff post office distributing the mail to the wrong people. As a small business you cant afford to not worry about it.
Oct 26th, 2020