Bob Usry & Sons Plumbing/Appliances

Jan 26th, 2024

Great service. Professional and adept staff. Highly recommend!
Jun 15th, 2023

Always great to work with
Mar 24th, 2023

Not a clear service fee, I felt they are dishonest Ok heres the situation I experienced today with them. I called and mentioned that I have moisture in one of my bathroom walls. The lady that took the call told me its a $59 service fee for some one to come and check this out, and if I decide to go with the change those $59 will be included in the total cost. A person came, basically told me he has no idea where the leak comes from. That I have to make holes in my bathroom wall to check the pipes and then call them back for telling them if I have a pipe leak. Then I said ok lets pay you. I was charged $178, which is the $59 service fee and $119 for that person time. I told him that I didnt have in mind that extra $119, he came and didnt use any tool. Only opened my shower to see my if the leak comes from there but it didnt, and gave me homework to do. He stayed less than 30 mins He said I owed them the $178, it is what it is. The $119 is the minimum fee they charge for someone to go to a place. I told him the lady over the phone should be very clear that the fee is $59, plus way more money. This is the first time I use plumbing service and it felt that you never know exact pricing, is more what ever the guy that comes want to charge you. He could have said it is a $200 extra charge and god knows why and if thats true I hope their management can read this post
Dec 19th, 2022

I experienced fast and efficient service. Bobby guided me on repair options for lawn drains and provided me with names for possible contractors. I've used them for years and would strongly hesitate to try anyone else.
Dec 16th, 2022