Citizens Bank of Edmond

Jan 4th, 2024

I have both personal and business accounts at Citizens, and have never received better customer service! Anytime I have a need or request of any kind, a member of the Citizens' team is always eager to help and handle the matter as quickly as possible. I am a small business owner and this kind of attitude gives me confidence that the Citizens' team actually cares. If you are looking for a level of professionalism that is rarely found these days, Citizens is your bank!
Aug 6th, 2023

I've used Citizens Edmond for banking and loans. Zach Painter and the commercial loans team move fast, make things easy for me, and they take the time I need to answer my questions and explain everything. Much appreciated.
Aug 6th, 2023

Been banking with citizens for well over a decade and in that time Ive seen a major decline in simple communication within the past 4-ish years. They turned off my card 5 days after they were supposed to (on a weekend) after they had already closed for the day. When I called and explained the situation I was told I hadnt ordered one. I replied that never once have I ordered one before. They show up in my mail the week prior to them expiring. We are a small local bank, sir. We dont have a system that keeps track of it. The best we can do is have one ordered or you can come in Monday and get one. The small local bank experience is not something this institution has offered in 5 years. Actively looking for a different local bank now.
Jul 29th, 2023

I recently had the pleasure of banking with Citizens Bank of Edmond and I am extremely satisfied with their services. From the moment I walked in, the staff greeted me with a warm welcome and made me feel like a valued customer. The bank is well-organized and the tellers were efficient in assisting me with my transactions. The online banking platform is user-friendly and convenient, allowing me to easily manage my accounts and make payments. The bank also offers competitive interest rates on their savings accounts, which is a great bonus. Overall, I highly recommend Citizens Bank of Edmond for their excellent customer service, convenient banking options, and competitive rates.
Jul 25th, 2023