IBC Bank

Since my complaint, I have tried to transfer money, which was posted, and I still haven't been able to access my money. They finally said wait two hours. There was absolutely NO REASON for this delay. The delay affect my phone, medication, and rent. Since this happened, it must certainly be retaliation for my first review. Let me not forget to mention, they wanted to know if I was indeed who I said I am, and told me, I needed to give them numbers from my license. I told them I don't drive, then he asked to have numbers off the last license. Is that crazy or what. We aren't talking thousands of dollars here. This will be discussed in the near future, will probably say goodbye after decades.
Apr 2nd, 2024

Mar 14th, 2024

I haven't had dealing with them personally very often, but the last time I spoke with someone on the phone, I was surprised at the rude words she was saying..In Guthrie, I did have contact, but never once has the teller been unkind. The bank I refer to with the rude worker, is on 15th Street, not to reflect on other banks in this city. I've been using this bank for thirty years.
Feb 10th, 2024

Half my life at IBC, Kim has never disrespected me before, but I've never experienced such deflection, incompetent disrespect before. We will absolutely be closing the account and take our business somewhere where they can be honest and treat a client with respect and dignity.
Jan 9th, 2024

DO NOT waste your time with this bank. They've miss handled my account on numerous occasions and anytime I call for assistance with my account Kim is very rude. Thay also apparently don't accept cashiers checks. Keep your money safe by staying as far from this bank as possible. Edit: after reading other reviews it seem like the problems stem from the top. Corporate needs to do some serious re training in this location. Or get rid of Kim seems she's the cause of a lot of people's problems based on the reviews here.
Apr 23rd, 2023