Walgreens

I have been using this location for over a year and have had minor issues. Today however I received a phone call that my prescription had an insurance issue and once it was handled they would let me know. I called the pharmacy to see what the issue was and they told me they never received a prescription for me.. even though on the app it clearly said received on 4/9 and I received the automated phone call saying they had one for me. Their best answer for why I received notifications that medication was ready was they dont have control over the automated system and that it just does that. They are a bunch of liars who have the worst customer service. I would NEVER recommend this pharmacy to anyone.
Apr 9th, 2024

Mar 10th, 2024

They fill my prescriptions, I appreciate them greatly.
Mar 8th, 2024

Mar 3rd, 2024

When moving to this city, I chose this pharmacy for convenience to transfer my prescription over to. Nothing went smoothly about it. I don't believe I ever received a call from them when the medicine was finally ready, or about any of the issues they ran into for why they did not have it ready. I had to constantly call/walk in myself to find out. One time it appeared the order had not been put through until I had called again. There was an error in it that they claimed came from the doctor, and they asked me to obtain another prescription from them. My previous pharmacy finally said they would call Walgreen's and sort it out. There was a lot of legwork for me to do just to finally get a month's worth of medication, for more expensive than I was previously paying per dose. I switched to Walmart when it ran out and asked my doctor to send it there. It was ready the very same day, and they contacted me immediately. The price was the same as I was used to previously paying. I can understand if things take longer or there are snags in the road, but the lack of communication/notification about it made it not work out for me, whenI have a daily medicine.
Feb 14th, 2024