Goodyear Auto Service

Website is very user friendly. Was able to identify the proper tires for my vehicle quickly and compare multiple products to help decide what to buy. Overall prices were fair with good warranty and rebate offers, I think I got a great deal on replacement of full 4 tires. Online scheduling of appointment at my preferred location was also really easy. I showed up few mins early for my appt at Westerville store but had no wait time at desk to drop off my car. Despite being a Saturday, and on a holiday weekend when they were closing early to boot, they called me less than 2 hrs later saying it was ready for pickup. No wait time at desk when I arrived. Staff were really friendly and helpful, answering all of my questions clearly. Didnt walk away feeling uncertain or wondering exactly what I paid for and never felt pressured to buy more than I wanted. The entire process was seamless and much faster than I expected. Will definitely return to this specific location for future services and will recommend to others as well. Excellent experience all around!
Apr 5th, 2024

Had a nail in my tire recently and they patched it right up for me at no charge. Will be back!
Mar 31st, 2024

Friendly and great service
Mar 26th, 2024

I called this location (~4:05pm on 2/7, 55 minutes before they close) and someone answered the phone, Hello? like it was their cell phone or something. I was in the middle of saying Hi, is this Goodyear in Westerville? when I was hung up on. Extremely poor customer service. Guess they dont need business so they wont be getting mine.
Feb 24th, 2024

Always honest advice and great work!!! Mark is always willing to answer any questions and give good honest advice.
Jan 24th, 2024