Belle Tire

Great fast customer service.
Apr 6th, 2024

Great service,clean sitting area and very helpful in letting me know what was going on with my truck.Free inspections.
Mar 19th, 2024

Very clean store, employee extremely friendly and knowledgeable. I was a Tireman customer for almost 20 years and Belle Tire earned my continued business after one interaction.
Mar 18th, 2024

Mar 11th, 2024

Following the acquisition of Tireman by Belle Tire, the quality and integrity of the service have noticeably declined. My recent experience at their facility raised concerns about their honesty and customer service ethics. I learned that all salesmen and service technicians operate on a 100% commission basis. This policy appears to foster a culture of aggressive upselling and the recommendation of unnecessary services, compromising the trustworthiness of their advice. For instance, I brought my car in for a routine alignment, only to be advised that I urgently needed to replace my steering racka suggestion that came with an initial quote of $500 for the rack and an estimated total expense of $1,500. However, as the service progressed, the cost of the steering rack inexplicably surged to $1,500, doubling the final bill to $3,000. This unexpected increase, coupled with a service duration that extended over five days, significantly inconvenienced me, particularly with my work commitments. The lack of transparent communication and the dramatic escalation in costs left me feeling exploited. Reflecting on this ordeal, I cannot help but miss the days when Tireman operated independently. Their approach to customer service and transparency starkly contrasts with my recent experience under Belle Tire's management. I hope this feedback prompts a reevaluation of current practices, emphasizing the importance of honesty and customer respect in sustaining business success.
Feb 14th, 2024