Oz Realty Property Management

Hi Alvelia,Thanks for your kind review.Time is of essence whenever there are any faults with the mechanicals of a property and the team at Oz Realty takes these things very seriously.We are happy to be of service.

Hi Joe,Thanks so much for your review and we are happy MyKayla was able to assist you. She is awesome.Wishing you a great day 🙏

Hi Alexis,Your kind words and review make us extremely happy.We are so glad that you are satisfied with the property and Oz Realty.Thank you so much and we are happy to be of service to you

Dear Bilal,I hope this message finds you well. I wanted to address the recent concerns you've raised regarding your experience with our services. Firstly, I want to express my regret that you were not satisfied with your interaction with us.Upon reviewing your application for the property, it appears there may have been a misunderstanding regarding the amenities included with the property. As you noted, the listing did not mention the provision of a stove or fridge, and it is standard practice for us to ensure such details are accurately communicated to our applicants.It's important to emphasize that our team always strives to provide transparent and informative communication to our clients. In this case, we advised you to view the property before submitting your application, as it allows for a comprehensive understanding of its features and suitability to your needs. However, I understand that you proceeded with the application process prior to viewing the property.Regarding the non-refundable application fee, I acknowledge your disappointment. We outline our fee policy to all applicants to ensure transparency in our process. While we empathize with your situation, it's crucial to highlight that adhering to our guidance could have potentially prevented this issue.In conclusion, while I understand your frustration, I kindly request reconsideration of any negative feedback. We value your feedback and continuously strive to improve our services. Please feel free to reach out if you would like to discuss this matter further or if there's anything else we can assist you with.